Strategic Accounts Leader - Enterprise Growth

Embedded Shishya

Spain (TX)

Hybrid

USD 150,000 - 210,000

Full time

14 days+

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Job summary

Iron, a MoonPay company, is seeking a Head of Strategic Accounts to own post-sale relationships with marquee enterprise clients and shape how the platform scales to meet big customer needs. You will build and lead the team, drive net revenue retention and expansion, and partner with Product and Engineering to align the roadmap with market signals.

This high-impact role demands strategic thinking, executive communication, and the ability to operate independently in a fast-growth environment.

Qualifications

Proven track record leading strategic accounts at scale.
Ability to manage executive relationships with founders and C-suite.
Experience translating customer needs into product and commercial strategy.
Strong written and verbal communication skills.

Responsibilities

Define and run the strategic account management model from the ground up.
Own net revenue retention and expansion across the strategic book.
Maintain executive relationships with founders, executives, and product leaders.
Lead complex commercial negotiations and contract renewals.
Conduct executive business reviews and identify opportunities for collaboration.
Shape product direction with Product and Engineering based on market signals.
Monitor account health and design retention programs to reduce churn.
Collaborate across Sales, Product, Engineering, and Leadership to ensure outcomes.