Strategic Accounts Lead, Issuer Solutions

FIS Global Solutions Philippines, Inc.; Atlanta (GA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Career development

Flexible work environment

Work with industry-leading technology

Job summary

FIS is seeking a Commercial Strategic Account Manager for our Issuer Solutions team. You will manage and grow a portfolio of commercial payments bank clients, building strategic partnerships and driving revenue expansion.

You will collaborate with internal teams to deliver client solutions, renew contracts, and provide market insights. A deep fintech background and executive communication skills are essential.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 8+ years in Account Management, Customer Success, or related client-facing roles.
• Experience in commercial card, payments, fintech, or related industries.
• Experience using Salesforce or similar CRM platforms.
• Ability to travel up to 20%.

Responsibilities

• Develop and maintain executive-level relationships with assigned clients.
• Understand client strategies, goals, challenges, and market position.
• Create and execute growth plans to identify expansion opportunities and drive revenue.
• Manage renewals and retention activities in collaboration with internal stakeholders.
• Identify whitespace opportunities and position FIS solutions to improve client performance.
• Guide opportunities through Salesforce pipeline and support deal closures.
• Collaborate with Product, Sales, Legal, and Contract Management to deliver client solutions.
• Act as voice of the customer, communicating market feedback and product needs.
• Lead strategic client engagements, including QBRs and executive meetings.
• Maintain accurate sales forecasts and monthly/quarterly pipeline.

Skills

Account management

Executive relationships

Strategic thinking

Communication skills

Negotiation

Cross-functional collaboration

Research and analysis

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

FIS is seeking a Commercial Strategic Account Manager for our Issuer Solutions team. You will manage and grow a portfolio of commercial payments bank clients, building strategic partnerships and driving revenue expansion.

You will collaborate with internal teams to deliver client solutions, renew contracts, and provide market insights. A deep fintech background and executive communication skills are essential.