Strategic Commercial Card Account Lead

FIS; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Career development

Flexible work environment

Industry-leading technology

Inclusive culture

Job summary

FIS is seeking a Commercial Strategic Account Manager for our Issuer Solutions, focused on managing and growing a portfolio of commercial payments bank clients. You will build executive partnerships, understand client strategies, and drive revenue expansion while maximizing the value of FIS solutions.

The role emphasizes strategic advisory, cross-functional collaboration, and continuous client satisfaction, with travel up to 20% and a path to leadership in a dynamic, global environment.

Qualifications

• Bachelor's degree or equivalent required.
• 8+ years in account management, customer success, client experience, consulting, or related client-facing roles.
• Experience in commercial card/payments, fintech, technology, or related industry.
• Experience using Salesforce or similar CRM.
• Willingness to travel up to 20%.

Responsibilities

• Develop and maintain executive-level relationships with assigned clients.
• Understand client business strategies, goals, challenges, and market position.
• Create and execute tailored account growth plans to identify expansion opportunities.
• Lead renewals and retention activities with internal stakeholders.
• Identify whitespace opportunities and position FIS solutions to improve performance.
• Guide sales opportunities through Salesforce pipeline and support deal closure.
• Collaborate with Product, Sales, Client Experience, Legal, and Contract Management teams.
• Serve as the voice of the customer for market feedback and product opportunities.
• Lead quarterly strategic business reviews and executive meetings.
• Maintain accurate sales forecasts and pipeline management.

Skills

Executive relationships

Strategic thinking

Sales & BD

Communication skills

Negotiation

Account management

Salesforce

Financial acumen

Cross-functional

Education

Bachelor's degree

Job description

FIS is seeking a Commercial Strategic Account Manager for our Issuer Solutions, focused on managing and growing a portfolio of commercial payments bank clients. You will build executive partnerships, understand client strategies, and drive revenue expansion while maximizing the value of FIS solutions.

The role emphasizes strategic advisory, cross-functional collaboration, and continuous client satisfaction, with travel up to 20% and a path to leadership in a dynamic, global environment.