Strategic Account Manager — Data Center Growth

CoreSite, LLC; Los Angeles (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical coverage starting day one

401(k) with 5% company match

Employee Stock Purchase Plan (ESPP)

PTO and holidays

Wellness reimbursements

Job summary

CoreSite is seeking an Account Manager to cultivate relationships with a portfolio of data center clients, driving renewals, expansions, and cross-sell opportunities. This role blends strategic planning, negotiations, and collaboration with sales support teams.

The ideal candidate has a Bachelor's degree, 5+ years in sales or account management, and strong communication and data-analysis skills. Travel up to 10% and at least two onsite days weekly are required.

Qualifications

• Bachelor's degree in a related field or equivalent
• Minimum 5 years in sales or account management, preferably in data centers/telecom/tech
• Strong communication and relationship-building skills
• Ability to analyze customer needs and leverage data for decisions

Responsibilities

• Develop deep understanding of each customer's business, objectives, and challenges to identify growth opportunities and inform renewal strategies.
• Create and execute tailored account plans aligning CoreSite's solutions with customer needs.
• Monitor account health, usage trends, and customer satisfaction to address risks and reduce churn.
• Stay informed on regional market dynamics, pricing trends, and leverage insights to position CoreSite as a strategic partner across data center, real estate, and telecom sectors.
• Lead renewals and expansions with accurate, solution-oriented quotes and proposals.
• Conduct site tours for customers and prospects to showcase CoreSite's capabilities.
• Negotiate commercial and legal terms in line with guidelines.
• Oversee lease/licensing documentation and smooth handoff to Sales Support Managers.
• Build authentic relationships with customers and cross-functional teams.
• Champion customer success by coordinating resources with urgency and care.

Skills

Customer support

Communication

Relationship management

Data-driven decisions

Travel readiness

Collaboration

Attention to detail

Education

Bachelor's degree (communications, business administration, IS, operations)

5+ years sales/account management

Valid driver's license

Tools

Microsoft Outlook

Microsoft Office Suite

Salesforce

Job description

CoreSite is seeking an Account Manager to cultivate relationships with a portfolio of data center clients, driving renewals, expansions, and cross-sell opportunities. This role blends strategic planning, negotiations, and collaboration with sales support teams.

The ideal candidate has a Bachelor's degree, 5+ years in sales or account management, and strong communication and data-analysis skills. Travel up to 10% and at least two onsite days weekly are required.