Strategic Accounts Director: Higher Education Growth

Cengage Group; Billings (MT); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage, a global education technology company, seeks a Strategic Account Director to own high‑level accounts in North America Higher Education. You will forecast, plan multi‑year growth, and negotiate with senior leaders to align with institutional goals and Cengage’s business models.

You will collaborate with Sales, CS, Marketing, and Operations to drive CU/EA/IA programs, manage renewals, and expand strategic partnerships across campuses.

Qualifications

• 5+ years of successful experience in educational or enterprise‑level sales.
• Proven ability to own and complete strategic account plans with long‑term revenue accountability.
• Strong background in high‑level negotiations.
• Deep understanding of higher‑education institutional financial and academic decision‑making structures.
• Proficiency with Microsoft Office and CRM platforms, preferably Salesforce.

Responsibilities

• Lead complex contract negotiations with senior academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the territory.
• Develop multi‑year growth, retention, and expansion plans aligned with institutional priorities.
• Identify high‑impact institutional opportunities and align with client objectives and ROI.
• Drive institutional revenue growth and renewals by managing renewal timelines and expansion opportunities.

Skills

Analytical skills

Written communication

Verbal communication

Presentation skills

High-level negotiations

Education

BA or BS degree

Tools

Microsoft Office

Salesforce

Job description

Cengage, a global education technology company, seeks a Strategic Account Director to own high‑level accounts in North America Higher Education. You will forecast, plan multi‑year growth, and negotiate with senior leaders to align with institutional goals and Cengage’s business models.

You will collaborate with Sales, CS, Marketing, and Operations to drive CU/EA/IA programs, manage renewals, and expand strategic partnerships across campuses.