Strategic Higher-Ed Accounts Lead | Growth & Partnerships

Cengage Group; Cheyenne (WY); On-site; USD 77,000 - 100,000; Full time

Job summary

Cengage is seeking a Strategic Account Director within the North America Higher Education Sales group. You will own account strategy, forecast multi‑year plans, and drive revenue growth across CU/EA/IA models.

You’ll negotiate at the executive level with provosts and senior leaders, coordinating with cross‑functional teams to align strategy and outcomes. You’ll lead renewals and expansions, develop financial models, and champion data‑driven decisions to improve student outcomes and affordability

Qualifications

• BA or BS degree required.
• 5+ years of successful experience in educational or enterprise‑level sales.
• Proven ability to own and complete strategic account plans with long‑term revenue accountability.
• Strong background in high‑level negotiations.

Responsibilities

• Lead complex contract negotiations with senior‑level academic and administrative leaders.
• Own the overall account strategy and forecast for each institution within the assigned territory.
• Develop multi‑year growth, retention, and expansion plans aligned with institutional priorities.
• Spearhead new business development opportunities at an executive level and drive revenue growth.
• Manage renewals, upsell, expansion, and conversion opportunities in partnership with cross‑functional teams.

Skills

Strategic account planning

Negotiation

Relationship management

Sales forecasting

Communication skills

Education

BA or BS degree

Tools

Salesforce

CRM platforms

Microsoft Office

Job description

Cengage is seeking a Strategic Account Director within the North America Higher Education Sales group. You will own account strategy, forecast multi‑year plans, and drive revenue growth across CU/EA/IA models.

You’ll negotiate at the executive level with provosts and senior leaders, coordinating with cross‑functional teams to align strategy and outcomes. You’ll lead renewals and expansions, develop financial models, and champion data‑driven decisions to improve student outcomes and affordability