Strategic Accounts Director

Paymentus Corporation; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Paymentus Corporation is seeking a senior Account Management professional to oversee a portfolio of high-revenue clients, focusing on retention, cross-sell, and strategic relationship management. The role involves proactive client engagement, formal account planning, and quarterly business reviews with cross-functional teams.

Responsibilities include leading negotiations, presenting to C-level executives, and driving revenue growth across multiple industries while adhering to company pricing

Qualifications

• 5-10 years of direct experience in online bill payment and digital payments
• Experience managing a portfolio of institutional/commercial clients across multiple industries
• Strong written and verbal communication skills, including presentations to executives
• Proven ability to negotiate contract renewals and influence pricing and terms
• Experience selling SAAS and cloud-based solutions, familiar with CRM tools

Responsibilities

• Collaborate with the Client Operations Leadership Team to manage a portfolio of 6–15 high-revenue clients
• Develop formal account plans and client strategies to maximize satisfaction and revenue
• Engage clients via phone, meetings, and written communication with monthly or more frequent touchpoints
• Act as the decision-maker for portfolio-related financial and operational decisions within leadership input

Skills

Client relationship management

SAAS sales

Negotiation

Executive communication

Strategic planning

Tools

Salesforce

Microsoft Office

Job description

Paymentus Corporation is seeking a senior Account Management professional to oversee a portfolio of high-revenue clients, focusing on retention, cross-sell, and strategic relationship management. The role involves proactive client engagement, formal account planning, and quarterly business reviews with cross-functional teams.

Responsibilities include leading negotiations, presenting to C-level executives, and driving revenue growth across multiple industries while adhering to company pricing