Strategic Account Representative

Yaskawa America, Inc. - Drives & Motion Division; Waukegan (IL); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Yaskawa America, Inc. - Drives & Motion Division in the U.S. seeks a Strategic Account Representative for our Semiconductor OEM business in a hybrid role.

You will coordinate with demand planning and supply chain management, work with engineering, and communicate with customers to expedite orders and manage forecasts. The ideal candidate will have a business degree or equivalent, knowledge of SAP, and strong negotiation and communication skills to support sales of electrical and mechanical

Qualifications

• Degree in business or equivalent experience in supply chain handling complex product issues and demanding customer facing experience.
• Knowledge of industrial automation and semiconductor industry.
• Technical orientation to support sales of electrical and mechanical products.
• Strong communication and negotiation with internal and external teams globally.

Responsibilities

• Monitor customer requests dates and forecasts with demand planning and supply chain management.
• Coordinate shipping needs (air/sea) and create customs invoices and labels.
• Represent Inside Sales in production planning meetings and assist demand-planning efforts.
• Collaborate with Yaskawa Japan on orders, forecasts, changes and expedite requests.
• Maintain relationships with outside sales to capture current and new business.

Skills

Demand planning

Customer relations

Negotiation

Communication

Forecasting

Education

Bachelor's degree in business or related field

Tools

SAP

Job description

Yaskawa America, Inc. - Drives & Motion Division is a U.S. corporation, created to provide Automation Solutions and Support to our customers in North America, Central America, and South America. Yaskawa is the world's largest manufacturer of AC Inverter Drives, Servo and Motion Control, and Robotics Automation Systems. Products are marketed through direct sales, partners, representatives, dealers, and distributors. Yaskawa America, Inc. - Drives & Motion Division is a wholly-owned corporation of Yaskawa Electric Corporation of Japan. Since 1915, Yaskawa Electric has served the world needs for products to improve global productivity through Automation.

Yaskawa is currently seeking a Strategic Account Representative for our Semiconductor OEM business.

In this hybrid role, you will monitor customer request dates and forecasts and work closely with demand planning and supply chain management to expedite products and as necessary, work with engineering to find acceptable alternative products, communicate items ready to ship and determine desired shipping requirements with customer. Create customs invoices and labels, update customer portal as well as coordinate shipping needs such as air, boat, etc. to fill orders more efficiently. In this high visibility role, you will work closely with Yaskawa Japan regarding orders, forecasts, changes and expedite requests.

Represent Inside Sales in weekly production planning meetings and assist demand-planning efforts through system and transaction maintenance, forecasting and monitoring of stock as well as via demand planning meetings. Monitors sales booking and billings in relationship to backlog and forecasts and work with outside sales team to maintain current and capture new business.

The successful candidate will have a degree in business or equivalent experience in supply chain handling complex product issues and demanding customer facing experience. The ideal candidate will have knowledge of the industrial automation and semiconductor industry as well as a technical orientation sufficient to support the sales of electrical and mechanical products. The perfect candidate will have a strong working knowledge of SAP, ability to communicate and negotiate with all levels of internal and external organizations globally as well as anticipate issues in advance.

This is a demanding role and requires someone with the schedule flexibility for evening meetings several times a month, handle pressure situations with changing requirements and deadlines, while focused on favorable solutions for all. There is opportunity to take this role to the next level through automation of some manual procedures.

Some key advantages of working at Yaskawa include: career opportunities in diverse areas, a highly competitive benefit package, including a generous 401(K) plan, profit sharing, corporate wide bonus plan and educational assistance program offering up to $10,000 a year for graduate courses.

Yaskawa is an equal opportunity employer.