Strategic Account & Projects Manager

Moss; Kaysville (UT); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Job summary

Moss is seeking an Account Manager to own the customer experience, drive account revenue and manage project administration for assigned accounts. You will be the primary in-house contact, defining Moss products and solutions to meet customer needs and providing effective price quote administration.

You will lead opportunities, coordinate cross-functional teams, and ensure project milestones are met from design approval through invoicing, while maintaining Moss OS and Salesforce records and

Qualifications

• Four-year college degree or equivalent related job experience.
• Outstanding oral and written communication with internal teams and customers.
• 5–7 years of project management or customer service experience in a fast-paced environment.
• PC proficiency with Microsoft Office; PMP certification preferred.

Responsibilities

• Manages price quote administration by qualifying new business opportunities to create accurate and comprehensive quotes.
• Facilitates meetings with internal resources for opportunity kick-off, estimating, and solution design.
• Facilitates project Put-to-Work meetings for large scale projects to align cost, resources, and timelines.
• Collects information to create accurate work orders and coordinates approvals.
• Manages customer approvals, lead times, art file requirements, deadlines, and rush fees with the Project Coordinator.
• Ensures commercial sign-offs (purchase orders, change orders, submittals) are in place.
• Facilitates Moss Customer Portal transactions and customer adoption when applicable.
• Answers questions from Moss Operations to ensure the product meets expectations.
• Performs account and contact maintenance in Moss OS and Salesforce.
• Proactively manages opportunities and sales forecasting; collaborates with sales for territory management.
• Oversees projects from opportunity to invoicing, keeping all departments informed.
• Maintains change orders, approvals, scheduling, and client files in Moss OS.

Skills

Project management experience

Customer service experience

Oral and written communication

Blueprint reading

Design decks

Education

Four-year college degree

PMP certification

Tools

Microsoft Office

Job description

Moss is seeking an Account Manager to own the customer experience, drive account revenue and manage project administration for assigned accounts. You will be the primary in-house contact, defining Moss products and solutions to meet customer needs and providing effective price quote administration.

You will lead opportunities, coordinate cross-functional teams, and ensure project milestones are met from design approval through invoicing, while maintaining Moss OS and Salesforce records and