Strategic Account & Operations Lead

TrueBlue, Inc.; Columbus (OH); Presencial; USD 55 000 - 69 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

6 paid holidays

1 floating holiday

Up to 20 days PTO per year

Medical/Dental/Vision insurance

Company-matching 401(k)

Employee Stock Purchase Program

Resumo da oferta

TrueBlue, Inc. in Columbus, OH seeks an Account Manager to lead site operations and manage annual revenues of $1M–$5M, coordinating the service team and maintaining executive-level client relationships to align with strategic goals.

The role encompasses staffing, hiring, training, coaching, scheduling, payroll, and financial forecasting. A high school diploma with 3+ years of process management is required; strong MS Office skills and excellent communication are essential.

Qualificações

• High School diploma or GED with 3+ years of process management experience.
• Strong personnel and process management skills and techniques.
• Experience with training, coaching, and performance evaluation.
• Proficient in MS Office: Excel, Outlook, PowerPoint, Word.
• Excellent written and verbal communication.
• Ability to solve complex problems including finance.
• Strong interpersonal and customer service skills.
• Exceptional attention to detail.

Responsabilidades

• Manage and guide the service team's daily operations.
• Build and maintain strong client relationships.
• Lead recruiting to ensure sufficient staff levels.
• Oversee interviewing, hiring, orientation, and training.
• Provide guidance or manage associate performance.
• Oversee scheduling, attendance, and shift meetings.
• Payroll approval and processing.
• Trend analysis and financial forecasting.
• Develop and implement a safety program.
• Audit and report KPIs to ensure policies are followed.

Conhecimentos

Communication skills

Problem solving

Attention to detail

Customer service

Formação académica

High School diploma or GED

Ferramentas

MS Office

Descrição da oferta de emprego

TrueBlue, Inc. in Columbus, OH seeks an Account Manager to lead site operations and manage annual revenues of $1M–$5M, coordinating the service team and maintaining executive-level client relationships to align with strategic goals.

The role encompasses staffing, hiring, training, coaching, scheduling, payroll, and financial forecasting. A high school diploma with 3+ years of process management is required; strong MS Office skills and excellent communication are essential.