Onsite Account Manager: Client & Ops Lead

TrueBlue; Elizabethtown (IL); Presencial; USD 61.000 - 76.000; Tempo integral

Benefícios oferecidos por esta vaga

6 paid holidays

Floating holiday

Up to 20 days PTO per year

Medical/Dental/Vision insurance

Company-matching 401(k)

Employee Stock Purchase Program

Resumo da vaga

TrueBlue is seeking an Account Manager in Elizabethtown, PA to lead the onsite service team and manage relationships with end-user clients and facility managers. You will oversee recruiting, training, and performance, while guiding payroll, scheduling, and KPI reporting.

The role emphasizes operational leadership, financial forecasting, and a strong focus on safety and compliance within a large staffing operation.

Qualificações

• High School diploma or GED required; bachelor’s degree preferred.
• 3+ years’ experience managing onsite teams.
• Strong personnel and process management skills.
• Proven skills in training, coaching, and performance evaluation.
• Excellent written and oral communication.
• Ability to solve complex problems, including finance.
• Strong interpersonal and customer service skills.
• Exceptional attention to detail.

Responsabilidades

• Lead and guide the service team’s daily operations.
• Maintain strong client relationships with end-users and facility managers.
• Coach, train, and develop service team members.
• Oversee recruiting to ensure adequate staff, including interviewing and onboarding.
• Provide guidance on associate performance and scheduling.
• Oversee attendance, shifts, and payroll processing.
• Conduct financial forecasting and trend analysis.
• Develop and implement a safety program.
• Audit and report KPIs to ensure compliance with policies.

Conhecimentos

Team leadership

Client relationship management

Coaching & development

Recruiting oversight

Financial forecasting

MS Office

Communication

Problem solving

Attention to detail

Formação

HS diploma or GED

Bachelor’s degree preferred

Ferramentas

MS Office: Excel, Outlook, PowerPoint, Word

Descrição da vaga

TrueBlue is seeking an Account Manager in Elizabethtown, PA to lead the onsite service team and manage relationships with end-user clients and facility managers. You will oversee recruiting, training, and performance, while guiding payroll, scheduling, and KPI reporting.

The role emphasizes operational leadership, financial forecasting, and a strong focus on safety and compliance within a large staffing operation.