Strategic Account Operations Consultant

CBRE Group, Inc.; Dearborn (MI); Remote; USD 95,000 - 140,000; Full time

Job summary

CBRE Group, Inc. is seeking an Account Operations Senior Consultant to oversee the management of complex metrics across multiple accounts, ensuring alignment with business needs within Contract Quality Management.

You’ll establish advanced performance metrics, identify capital projects, manage preventive and corrective activities, and collaborate with subject matter experts across the organization. The role requires a Bachelor's degree and 8–10 years of experience, strong Microsoft Office

Qualifications

• Bachelor's degree preferred with 8-10 years of relevant experience.
• Innovative mindset to develop methods beyond existing solutions.
• Ability to solve unique problems with broad business impact.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Excellent organizational skills with an analytical mindset.
• Strong mathematical abilities for complex percentages and financials.

Responsibilities

• Establish advanced performance metrics with stakeholders and senior reps.
• Identify large capital improvement projects including cost evaluation.
• Manage planned, preventative, and corrective activities to standardise work.
• Develop relationships with subject matter experts across the organization.
• Apply advanced knowledge to develop better methods for objectives.
• Coach others to deepen knowledge across functions.
• Lead by example and influence at senior levels to align views.
• Impact customer, operational, project, or service outcomes across teams.
• Contribute to new products, processes, standards, and plans.

Skills

Advanced performance metrics

Stakeholder management

Problem solving

Excel

Financial calculations

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking an Account Operations Senior Consultant to oversee the management of complex metrics across multiple accounts, ensuring alignment with business needs within Contract Quality Management.

You’ll establish advanced performance metrics, identify capital projects, manage preventive and corrective activities, and collaborate with subject matter experts across the organization. The role requires a Bachelor's degree and 8–10 years of experience, strong Microsoft Office