Sr Account Ops Consultant- Remote

CBRE; United States; Remote; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

CBRE seeks an Account Operations Sr. Consultant to oversee complex metrics for multiple accounts and ensure projects align with business needs within Contract Quality Management. This role emphasizes rigorous data handling and stakeholder collaboration across levels.

You will establish advanced performance metrics, manage capital projects, and coordinate preventive and corrective activities, building strong internal relationships and applying innovative methods to meet objectives.

Qualifikationen

• Bachelor's Degree preferred with 8-10 years of relevant experience.
• Innovative mentality to develop methods that go beyond existing solutions.
• Ability to solve unique problems with broad impact on the business.
• In-depth knowledge of Microsoft Office products (Word, Excel, Outlook).
• Highly organized with an inquisitive mindset.
• Strong math skills for percentages, fractions and financial calculations.

Aufgaben

• Establish advanced performance metrics under direction of stakeholders and Sr. Account Representatives.
• Identify large capital improvement projects including cost evaluation.
• Manage planned, preventative, and corrective activities ensuring work meets account standards.
• Develop strong working relationships with SMEs across the organization.
• Apply advanced knowledge to develop new methods for departmental objectives.
• Coach others to develop deep knowledge across the function.
• Lead by example and influence senior stakeholders to adopt new viewpoints.
• Contribute to achieving customer, operational, and service objectives across multi-discipline teams.

Kenntnisse

Advanced MS Excel

Problem solving

Stakeholder communication

Contract management

Project coordination

Ausbildung

Bachelor's degree preferred

Tools

Microsoft Office

Jobbeschreibung

Role:

As a CBRE Account Operations Sr. Consultant, you'll oversee the management of complex metrics for a variety of accounts and ensure that projects align with business needs. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You'll Do:

• Establish advanced performance metrics under the direction of key stakeholders and Sr. Account Representatives.


• Identify large capital improvement projects including cost evaluation.


• Manage planned, preventative, and corrective activities ensuring work is completed by account standards.


• Develop strong working relationships with subject matter experts throughout the organization at the functional and account management levels.


• Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives.


• Showcase expertise in own job discipline and in-depth knowledge of other job disciplines within the organization function.


• Coach others to develop in-depth knowledge and expertise in most or all areas within the function.


• Lead by example and model behaviors that are consistent with CBRE RISE values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view.


• Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies.


• Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals.


• Communicate difficult and complex ideas with the ability to influence.

What You'll Need:

• Bachelor's Degree preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.


• The innovative mentality to develop methods that go beyond existing solutions.


• Ability to solve unique problems using standard and innovative solutions having a broad impact on the business.


• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.


• Expert organizational skills with an advanced inquisitive mindset.


• Highly sophisticated math skills. Ability to calculate somewhat complex figures such as percentages, fractions, and other financial-related calculations