Strategic Account Onboarding & Implementation Lead

CBRE Group, Inc.; United States; Remote; USD 85,000 - 115,000; Full time

Job summary

CBRE Group, Inc. is seeking an Account Implementation Program Consultant to own end-to-end onboarding from MSA signing to BAU launch.

The role coordinates Finance, People, Operations, Transitions, and Broker teams to ensure a structured, repeatable onboarding process for new accounts. The ideal candidate will demonstrate strong organizational skills, a process-oriented mindset, and the ability to communicate effectively across a matrixed organization, aligning stakeholders and driving successful

Qualifications

• Strong organizational skills.
• Process-oriented mindset.
• Effective communication across a matrixed organization.
• Ability to drive alignment across multiple teams.

Responsibilities

• Own the execution of the account implementation plan from MSA signing through BAU launch, tracking milestones and coordinating across Finance, People, Operations, Transitions, and Broker teams.
• Partner with Sales & Solutions to translate the Implementation Blueprint into account-specific action plans; facilitate kickoff calls, progress meetings, and status updates.
• Build and maintain an Account-specific Implementation Playbook; track status and manage handoffs to BAU teams.
• Ensure all Account Hub inputs (client codes, Project IDs, PeopleSoft configurations, labor allocations, billing structures) are in place; coordinate with Finance on P&L visibility and Power BI readiness.
• Serve as the communication link between Account Management leadership and departmental teams; coordinate with Transitions for clean client-facing handoffs.
• Support change management and training for new process adoption across markets, broker teams, and supporting departments.

Job description

CBRE Group, Inc. is seeking an Account Implementation Program Consultant to own end-to-end onboarding from MSA signing to BAU launch.

The role coordinates Finance, People, Operations, Transitions, and Broker teams to ensure a structured, repeatable onboarding process for new accounts. The ideal candidate will demonstrate strong organizational skills, a process-oriented mindset, and the ability to communicate effectively across a matrixed organization, aligning stakeholders and driving successful