Senior Account Ops Consultant: Metrics & Strategy Lead

CBRE Group, Inc.; Detroit (MI); Remote; USD 120,000 - 160,000; Full time

Job summary

CBRE Group, Inc. is seeking a Senior Account Operations Consultant to oversee complex metrics for multiple accounts and ensure contractual services meet requirements. The role sits within the Contract Quality Management function.

You will establish advanced metrics, identify capital improvement projects, and manage preventive and corrective activities, while coaching teams and aligning with business needs. Proficiency in MS Office is essential.

Qualifications

• Bachelor's degree preferred with 8–10 years of relevant experience.
• Ability to solve unique problems with broad impact on the business.
• In-depth knowledge of Microsoft Office products.
• Highly organized with strong numerical and analytical skills.
• Innovative mindset to develop methods beyond existing solutions.

Responsibilities

• Establish advanced performance metrics under guidance of stakeholders.
• Identify large capital improvement projects including cost evaluation.
• Manage planned, preventative, and corrective activities to standards.
• Develop relationships with SMEs across the organization.
• Lead by example and apply CBRE RISE values in daily work.
• Communicate complex ideas and influence senior stakeholders.

Skills

Advanced math skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

CBRE Group, Inc. is seeking a Senior Account Operations Consultant to oversee complex metrics for multiple accounts and ensure contractual services meet requirements. The role sits within the Contract Quality Management function.

You will establish advanced metrics, identify capital improvement projects, and manage preventive and corrective activities, while coaching teams and aligning with business needs. Proficiency in MS Office is essential.