Strategic Account Manager, US — Risk Data Platform

Kharon; Denver (CO); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA program

Long-term disability

401k + Roth with matching

PTO + 11 paid holidays

Job summary

Kharon is seeking a full-time Account Manager based in Denver to serve as the primary contact for a global client base, with in-office attendance at least 3 days per week.

You will own renewals, identify expansion opportunities, and partner with Sales, Product, and Research to align the roadmap with client needs. Strong relationship-building and CRM experience are essential.

The role offers a competitive salary and comprehensive benefits as described in the posting.

Qualifications

• 3+ years in account management or customer success
• Experience in data intelligence, FinTech/RegTech, or AML/Sanctions preferred
• Strong interpersonal and presentation skills
• Analytical with ability to troubleshoot technical hurdles
• Experience navigating procurement and renewals

Responsibilities

• Own and manage an assigned book of business as primary contact
• Drive full renewal lifecycle and identify expansion opportunities
• Bridge client and internal teams to resolve inquiries about data, platform, integration workflows
• Partner with Sales, Product, Research to translate client feedback into product enhancements
• Demonstrate Kharon's data methodology and platform features
• Track engagement metrics and mitigate churn to maximize ROI

Skills

Account management

Client relationship management

Renewals

Presentation skills

CRM tools (Salesforce)

Data-driven platforms

Tools

Salesforce

Job description

Kharon is seeking a full-time Account Manager based in Denver to serve as the primary contact for a global client base, with in-office attendance at least 3 days per week.

You will own renewals, identify expansion opportunities, and partner with Sales, Product, and Research to align the roadmap with client needs. Strong relationship-building and CRM experience are essential.

The role offers a competitive salary and comprehensive benefits as described in the posting.