Strategic Enterprise Account Manager

WeHireYou; New York (NY); On-site; USD 204,000 - 238,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Equity for all employees

401(k) + matching

Commuter benefits

Catered lunch

Team events

Wellness classes

Volunteer opportunities

Udemy access

Professional development

Company swag

Job summary

Riskified seeks an Enterprise Account Manager in New York to manage a portfolio of high-value clients, ensuring they realize maximum value from Riskified services. You will develop strategic plans, cultivate executive relationships, and guide cross-functional teams to deliver outcomes aligned with client business goals.

You’ll identify upsell and renewal opportunities, monitor account health with KPIs, and act as the customer advocate inside Riskified.

Qualifications

• Proven track record managing large enterprise accounts (5-10M+ annual revenue).
• Ability to translate client needs into actionable plans and drive cross-functional execution.
• Strong communication, negotiation, and storytelling with data-driven insights.

Responsibilities

• Develop and execute multi-year strategic account plans aligned with client goals and growth targets.
• Build and deepen executive-level relationships across enterprise customers.
• Advocate for customer needs internally to influence product, support, and operations.

Skills

Executive relationships

Strategic account management

Cross-functional collaboration

Negotiation

Data-driven storytelling

Payments domain knowledge

Client retention

Job description

Riskified seeks an Enterprise Account Manager in New York to manage a portfolio of high-value clients, ensuring they realize maximum value from Riskified services. You will develop strategic plans, cultivate executive relationships, and guide cross-functional teams to deliver outcomes aligned with client business goals.

You’ll identify upsell and renewal opportunities, monitor account health with KPIs, and act as the customer advocate inside Riskified.