Strategic Account Manager, UK & Nordics (Remote)

Constructor; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Constructor is seeking an Account Manager to own a portfolio across the UK and Nordics. This remote-first role focuses on onboarding, renewal, and expansion in enterprise accounts, partnering with Customer Success, Sales, and Product teams to deliver measurable outcomes for customers.

You will drive relationships at VP+ levels, manage risk, and educate clients on new use cases to unlock value and revenue. The role emphasizes accountability, data-driven discussions, and cross-functional

Qualifications

• Minimum of 3+ years of proven experience working directly with large enterprise clients in account management, customer success, and/or sales within a SaaS company, preferably ecommerce.
• Proven ability to influence, present to, and build deep relationships with customers, especially at VP+ level.
• Proven ability to uncover and manage risk within your book of business in a timely and effective manner.
• Proven ability to educate clients on new use cases, features and integrations that create added value and upsell opportunities.
• Proven ability to manage complex, enterprise renewal and upsell cycles from start to finish, presenting product and business value to stakeholders.
• Proven track record of meeting and exceeding retention and expansion goals.

Responsibilities

• You are the strategic lead for the clients in your book of business.
• Build strong relationships to understand goals and how Constructor maps to them.
• Manage renewal and upsell cycles from start to finish with clear business case presentations.
• Uncover and manage risks within your book of business.
• Educate clients on new use cases, features, and integrations to create value and upsell opportunities.
• Update internal systems and attend meetings to document customer status, needs, risk, and next steps.

Skills

Account management

Enterprise SaaS

Relationship building

Upsell & renewal

Cross-functional teamwork

Data analysis

Retention goals

Executive communication

Job description

Constructor is seeking an Account Manager to own a portfolio across the UK and Nordics. This remote-first role focuses on onboarding, renewal, and expansion in enterprise accounts, partnering with Customer Success, Sales, and Product teams to deliver measurable outcomes for customers.

You will drive relationships at VP+ levels, manage risk, and educate clients on new use cases to unlock value and revenue. The role emphasizes accountability, data-driven discussions, and cross-functional