Strategic Account Manager: Retention & Growth (Remote)

Wearepion; New York (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

30 days annual leave

Remote-first working environment

Flexible working hours

Monthly wellness allowance

Gym memberships

Work-from-home set-up allowance

Job summary

Wearepion in New York is seeking an enthusiastic Account Manager to manage a portfolio focused on retention, renewals, and upselling opportunities. The ideal candidate will have a proven background in account management and experience with CRM systems like Salesforce.

This role emphasizes strong communication and relationship-building skills, offering a competitive salary along with 30 days of annual leave and a flexible remote-first working environment.

Qualifications

• Proven background in account management, particularly in retaining and expanding existing client accounts.
• Strong communication and interpersonal skills with a focus on relationship-building.
• Experience working with CRM systems like Salesforce.

Responsibilities

• Managing a portfolio of accounts focused on retention, renewals, and upselling strategies.
• Conducting regular check-ins with clients to ensure satisfaction and identify opportunities for further engagement.
• Utilizing sales tools and insights to prepare forecasts and drive performance.
• Building and maintaining strong relationships with key stakeholders within your accounts.

Skills

Account management

Communication skills

CRM systems (e.g., Salesforce)

Data-driven decision-making

Relationship-building

AI savvy

Job description

Wearepion in New York is seeking an enthusiastic Account Manager to manage a portfolio focused on retention, renewals, and upselling opportunities. The ideal candidate will have a proven background in account management and experience with CRM systems like Salesforce.

This role emphasizes strong communication and relationship-building skills, offering a competitive salary along with 30 days of annual leave and a flexible remote-first working environment.