Strategic Account Manager — Major Public Safety

Axon; Scottsdale (AZ); On-site; USD 90,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

401k with employer match

Discretionary paid time off

Paid parental leave

Fitness Programs

Emotional & Mental Wellness support

Employee Resource Groups (ERGs)

Snacks in offices

Job summary

Axon is seeking an Account Manager focused on Major Law Enforcement Accounts in the Mountain West Territory to drive strategic growth and public safety transformation across state patrol agencies.

You’ll co-own revenue goals with a Key Account Leader, build cross-functional relationships, and shepherd deals from discovery through post-sale adoption, traveling 60–80% within the territory. The role demands hunter sales, Salesforce forecasting, and strong communication skills.

Qualifications

• 3+ years of full-cycle new business sales experience (prospecting to close).
• Proven ability to exceed quota in hunter capacity and build pipeline from scratch.
• Experience managing large multi-stakeholder accounts, preferably in public sector/public safety.
• Experience with sales forecasting, pipeline management, and CRM tools (Salesforce).
• Willingness to travel 60-80% within territory.

Responsibilities

• Close new business and expansions across a territory of major city police departments and county sheriff’s offices.
• Build and manage a long-term growth pipeline; maintain accurate forecasts in Salesforce (stage, close date, next steps).
• Co-own a quota alongside a Key Account Leader; all closed revenue is team-attributed.
• Build and expand multi-threaded relationships with senior agency stakeholders.
• Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans.
• Participate in executive meetings and QBRs to reinforce value, gather feedback, and uncover new opportunities.
• Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services).
• Scope clean, aligned deals and ensure seamless handoff and execution for post-sale success.
• Monitor service fulfillment and elevate risks to ensure customer outcomes stay on track.
• Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication.
• Deliver with clarity, urgency, and a high level of ownership from pipeline to post-sale success.

Skills

Full-cycle sales

Quota achievement

Multi-stakeholder deals

Sales forecasting

Salesforce CRM

Public sector experience

Tools

Salesforce

Job description

Axon is seeking an Account Manager focused on Major Law Enforcement Accounts in the Mountain West Territory to drive strategic growth and public safety transformation across state patrol agencies.

You’ll co-own revenue goals with a Key Account Leader, build cross-functional relationships, and shepherd deals from discovery through post-sale adoption, traveling 60–80% within the territory. The role demands hunter sales, Salesforce forecasting, and strong communication skills.