Strategic Account Manager, Loyalty & Promotions

Merkle; Detroit (MI); Vor Ort; USD 62.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical, vision, and dental insurance

Life insurance

Disability insurance

401k

Flexible paid time off

At least 15 paid holidays per year

Paid sick and safe leave

Paid parental leave

Zusammenfassung

Merkle Promotion & Loyalty Services in Detroit seeks an Account Manager to work with cross-functional teams to deliver long-term strategic value and exceptional client service. You’ll support sales professionals, prepare client presentations, conduct research, and develop promotion solutions to drive revenue.

The role includes outbound outreach to predefined prospects, research for new business opportunities, and ongoing collaboration with internal teams to optimize processes and outcomes.

Qualifikationen

• Bachelor's degree required.
• 2–4 years of overall experience.
• 1–2 years of relevant experience in Account Coordinator, Marketing Specialist, Media Planning, Project Manager, or Sales Role.
• Strong strategic and analytical skills.
• Familiarity with Internet applications and technologies.
• Sales skills including: identification of prospects, sourcing, and closing deals.
• Excellent writing, grammatical, and proofreading skills.
• Exceptional presentation skills.

Aufgaben

• Supports Merkle Promotion & Loyalty Services sales professionals in revenue generating activities: prospecting, client research, promotion ideation, scoping, documentation (i.e. contracts), invoicing, etc.
• Demonstrates working knowledge of Merkle Promotion & Loyalty Services products and solutions, internal scoping, and production processes
• Builds brand expertise, creates and maintains best practices for named clients
• Pre and post-sale research and presentation generation
• Promotion reporting and analysis with supporting team members, i.e. Business Development, Strategic Services, Project Management
• Attends and/or leads internal meetings and client meetings for Account Director if necessary
• Works with Account Director to facilitate knowledge transfer of internal best practices, move the discipline forward, participate in internal initiatives and process improvements as well as client and marketing initiatives
• May conduct research to identify opportunities for successful lead generation projects and work with management to determine the markets to be targeted for effective prospecting
• May assist with the identification, qualification, and prospecting of potential clients through various lead sources including cold calling, tradeshows, researching via lead generation and prospecting resources, etc
• May serve as the designated Merkle Promotion & Loyalty Services client contact
• Actively participates in client presentations

Kenntnisse

Sales skills

Writing & editing

Presentation skills

Strategic thinking

Analytical skills

Prospecting & lead qualification

Ausbildung

Bachelor's Degree

Jobbeschreibung

Merkle Promotion & Loyalty Services in Detroit seeks an Account Manager to work with cross-functional teams to deliver long-term strategic value and exceptional client service. You’ll support sales professionals, prepare client presentations, conduct research, and develop promotion solutions to drive revenue.

The role includes outbound outreach to predefined prospects, research for new business opportunities, and ongoing collaboration with internal teams to optimize processes and outcomes.