Strategic Account Manager - Landscape & Snow Services

Brilar LLC; Oak Park (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental & optical coverage

HSA & FSA accounts

401-k with matching

Profit sharing

PTO and Holiday pay

Ongoing training and career dev.

Tuition assistance

Job summary

Brilar LLC is seeking a relationship-driven Account Manager to strengthen client partnerships, protect recurring business, and identify opportunities to expand services. You will be the primary contact for an assigned portfolio, coordinating with operations and branch leadership to meet commitments.

Responsibilities include building client relationships across lawn maintenance, landscape enhancements, and snow and ice removal, and achieving renewal and growth targets while maintaining accurate

Qualifications

• Three years of customer service and sales experience.
• Three years of experience in the commercial landscape and snow removal industry.
• Strong written and verbal communication, organization, time management, and follow-through.
• Ability to work independently and collaboratively.

Responsibilities

• Build, retain, and grow client relationships across lawn maintenance, landscape enhancements, and snow and ice removal services.
• Serve as the primary point of contact for assigned accounts and provide timely communication, follow-up, and follow-through.
• Learn each client’s property, service scope, priorities, and expectations so concerns can be addressed quickly and professionally.
• Complete monthly site audits, share clear reports with clients, and coordinate service needs with operations and branch leadership.
• Identify and present enhancement opportunities that add value for the client and maximize portfolio potential.
• Achieve account renewal and enhancement sales goals while maintaining accurate records and complete sold-work information.
• Support the resolution of client concerns by communicating clearly, taking ownership, and partnering with the appropriate internal teams.
• Represent Brilar professionally at client meetings, industry events, networking opportunities, and company meetings while consistently supporting safety and reporting expectations.

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Job description

Brilar LLC is seeking a relationship-driven Account Manager to strengthen client partnerships, protect recurring business, and identify opportunities to expand services. You will be the primary contact for an assigned portfolio, coordinating with operations and branch leadership to meet commitments.

Responsibilities include building client relationships across lawn maintenance, landscape enhancements, and snow and ice removal, and achieving renewal and growth targets while maintaining accurate