Strategic Account Manager – Integrated Security Solutions

CBx Solutions LLC; Charleston (SC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

CBX University / mentorship

Job summary

CBX Solutions LLC in Charleston, SC, is seeking an Account Manager to serve as a trusted advisor for clients, delivering integrated security solutions spanning access control, video surveillance, and door hardware systems.

The role requires consultative sales expertise, technical acumen, and strong project coordination with internal teams. A background in security integration and construction sectors is preferred, with emphasis on relationship-building and proposal development.

Qualifications

• Understanding of access control, CCTV, intrusion detection, and/or door hardware and electronic locking systems.
• Reading and interpreting blueprints, architectural drawings, and specifications.
• Strong verbal and written communication with technical and non-technical audiences.
• Excellent organizational, time management, and follow-up skills; ability to manage multiple projects.
• Self-motivated, results-driven; able to work independently and with teams.
• Commitment to exceptional customer service and long-term client relationships.

Responsibilities

• Develop and maintain relationships with customers, general contractors, and construction managers across assigned accounts and territories.
• Identify and qualify opportunities for integrated security and door hardware solutions through proactive outreach, referrals, and territory management.
• Conduct onsite and virtual presentations highlighting access control, video surveillance, and openings solutions.
• Collaborate with internal brands and divisions to coordinate proposals aligning access control and opening requirements.
• Coordinate with engineering, project management, and estimating teams to prepare scopes, pricing, and timelines.
• Prepare and deliver proposals, RFP responses, quotes, and technical documentation with marketing and leadership.
• Manage sales pipeline and CRM data integrity using tools like ConnectWise.
• Stay informed of product developments and competitor activity in security integration and door hardware markets.
• Facilitate handoffs to project and operations teams for smooth execution.
• Participate in regular sales meetings and training via internal platforms (e.g., ConnectWise).
• Other duties as assigned.

Skills

Access control

CCTV

Intrusion detection

Door hardware

Blueprints

Verbal and written communication

Project coordination

Customer service

Education

High school diploma

Bachelor's degree (preferred)

Tools

ConnectWise

Job description

CBX Solutions LLC in Charleston, SC, is seeking an Account Manager to serve as a trusted advisor for clients, delivering integrated security solutions spanning access control, video surveillance, and door hardware systems.

The role requires consultative sales expertise, technical acumen, and strong project coordination with internal teams. A background in security integration and construction sectors is preferred, with emphasis on relationship-building and proposal development.