Strategic Account Manager II: Growth & Relationships

Realpage; Richardson (TX); On-site; USD 71,000 - 120,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) retirement plan

Paid time off and holidays

Professional development opportunities

Performance-based bonus

Job summary

RealPage seeks an Account Manager II to strengthen client relationships, understand goals, and drive revenue and retention across multiple segments. You will partner with Implementations, Sales, and Operations to anticipate client needs and resolve escalations while supporting monthly billing targets.

The role emphasizes cross-functional collaboration, strategic account growth, and delivering high-quality customer service within a dynamic environment.

Qualifications

• 2 years of experience working as an Account Manager.
• Working knowledge of sub-metering and PURE.
• Proven ability to retain and grow accounts.
• Strong communication and collaboration skills.

Responsibilities

• Act as a primary point of contact for assigned accounts.
• Drive adoption and revenue growth across SMB to Corporate levels.
• Analyze usage metrics and identify opportunities.
• Coordinate with multiple departments to resolve issues.
• Lead client business reviews and report status weekly.
• Mentor Account Managers 1s and support billing goals.

Skills

Account management

Communication

Leadership

Project management

Interdepartmental collaboration

Customer relationship management

Education

Bachelora0a0degree in business or related field

Tools

MS Office

Word

Outlook

PowerPoint

Excel

Job description

RealPage seeks an Account Manager II to strengthen client relationships, understand goals, and drive revenue and retention across multiple segments. You will partner with Implementations, Sales, and Operations to anticipate client needs and resolve escalations while supporting monthly billing targets.

The role emphasizes cross-functional collaboration, strategic account growth, and delivering high-quality customer service within a dynamic environment.