Strategic Account Manager: Growth & Retention Leader

Paycom; Richmond (VA); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation

Employee Stock Purchase Program

Flexible spending accounts

Paid family leave

Job summary

Paycom in Richmond, VA is seeking a strategic sales professional to expand our client portfolio and maximize the value of Paycom software for clients across industries. The role emphasizes relationship management, opportunity development, and quarterly business reviews to drive revenue and retention.

Responsibilities include presenting the value proposition, collaborating with sales and transition teams, and staying ahead of industry trends to identify growth opportunities.

Responsibilities

• Leveraging technology to ensure a return on current and future investments.
• Identifying and developing additional revenue opportunities to add to their portfolio.
• Maximizing employee and client usage of Paycom software.
• Work closely with Outside Sales Representative and Transition Specialist Representative for smooth client ownership transitions.
• Cultivates and nurtures existing client relationships for strong retention.
• Achieves sales quota and revenue goals through retention and expansion.
• Proactively analyzes, clarifies, and validates client needs on an ongoing basis.
• Drives revenue retention/growth, account profitability, and client satisfaction.
• Performs client presentations articulating the value proposition of software/solution/service offerings.
• Maintains relationships at C-level and throughout the organization to provide business solutions.
• Prepares a strategic agenda, reviews usage, oversees software updates, identifies needs and opportunities, and helps clients maximize HR lifecycle value within Paycom solutions.
• Conducts regular business reviews with clients, presents performance metrics and strategic recommendations.
• Stays updated on industry trends to identify new growth opportunities.
• Develops a complete understanding of the client’s organizational structure.
• Assists in software development by delivering feedback on market needs.

Job description

Paycom in Richmond, VA is seeking a strategic sales professional to expand our client portfolio and maximize the value of Paycom software for clients across industries. The role emphasizes relationship management, opportunity development, and quarterly business reviews to drive revenue and retention.

Responsibilities include presenting the value proposition, collaborating with sales and transition teams, and staying ahead of industry trends to identify growth opportunities.