Strategic Account Manager: Growth, Retention & Advisory

Lti Technology Solutions; Omaha (NE); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits

Job summary

LTi Technology Solutions, headquartered in Omaha, Nebraska, seeks an Account Manager who partners with customers to maximize the value of their technology investment. You’ll manage a portfolio, drive retention and expansion, lead strategic account planning, and serve as a trusted advisor while promoting our cloud hosting model and product suite.

You will build relationships with C-level execs, own renewals, present growth strategies, and collaborate with Customer Success, Product, and Business

Qualifications

• Bachelor’s degree or equivalent experience required.
• 3+ years of account management, sales, or relationship experience preferred.
• Experience in software or financial services is a plus.
• Familiarity with accounting, banking, or investment services beneficial.
• Proficiency with Microsoft Office.

Responsibilities

• Develop a deep understanding of customers’ business models and how they use LTi products to foster growth and retention.
• Achieve assigned sales quotas by driving customer retention, renewals, and expansion opportunities within an existing customer portfolio.
• Serve as a client advocate by building professional relationships with key stakeholders, including C-level executives.
• Execute customer growth strategies and lead presentations.
• Meet assigned targets for customer retention and satisfaction.
• Proactively manage contract renewals.
• Gain expertise in LTi’s product offerings, including our cloud hosting model and technology suite.
• Collaborate with the Customer Success and Product team to support communication and adoption of roadmap initiatives.
• Collaborate cross-departmentally with teams such as Customer Success, Business Development and Product to meet quota/client upsell, mitigate potential attrition and achieve strategic account goals.
• Identify opportunities to grow client accounts organically.

Skills

Account management

Communication

Analytical skills

Data-driven

Time management

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

LTi Technology Solutions, headquartered in Omaha, Nebraska, seeks an Account Manager who partners with customers to maximize the value of their technology investment. You’ll manage a portfolio, drive retention and expansion, lead strategic account planning, and serve as a trusted advisor while promoting our cloud hosting model and product suite.

You will build relationships with C-level execs, own renewals, present growth strategies, and collaborate with Customer Success, Product, and Business