Strategic Tech Account Leader

Sitetracker; New York (TX); On-site; USD 120,000 - 190,000; Full time

Job summary

Sitetracker is seeking a Technical Account Manager to guide our largest customers in adopting, retaining, and expanding Sitetracker services. You will blend enterprise architecture with long-term account ownership to shape product strategy and customer outcomes.

You will act as a trusted advisor, leading complex transformations, coordinating with technical teams, and driving measurable business value across multi-quarter plans.

Qualifications

• Proven experience guiding large, multi-department customers.
• Strong ability to translate product capabilities into business value.
• Comfort leading complex decision-making and consensus.
• Experience driving organizational change during technology implementations.
• Demonstrated ability to influence executives and business leaders.

Responsibilities

• Provide strategic advisory to top accounts to drive adoption and revenue.
• Lead customer transformations and align product strategy with business goals.
• Coordinate with architects and engineers on solution design and data flows.
• Lead quarterly reviews and ensure customers realize value and expansion.
• Develop and maintain multi-quarter account plans bridging strategy with operations.

Skills

Strategic Consulting

Value Leadership

Change Management

Solution Leadership

Executive Stakeholder Management

Enterprise Architecture

Salesforce Knowledge

Tools

Salesforce

Job description

Sitetracker is seeking a Technical Account Manager to guide our largest customers in adopting, retaining, and expanding Sitetracker services. You will blend enterprise architecture with long-term account ownership to shape product strategy and customer outcomes.

You will act as a trusted advisor, leading complex transformations, coordinating with technical teams, and driving measurable business value across multi-quarter plans.