Strategic Account Manager - Client Success & Growth

DMSi Software; Omaha (NE); Hybrid; USD 60,000 - 80,000; Full time

Job summary

DMSi Software, located in Omaha, NE, is seeking an Account Manager. You will be the main contact for assigned customer accounts, responsible for their satisfaction and long-term success.

Your role involves building relationships, executing tailored service plans, supporting training, and improving service delivery through proactive communication and project management.

The position requires a Bachelor’s degree and a minimum of 3 years of experience in account management.

Qualifications

• Minimum 3 years of account management experience, preferably in the building materials industry.
• Ability to leverage AI tools for improved customer outcomes.
• Proficient in analyzing customer data and business trends.

Responsibilities

• Build and maintain relationships with assigned accounts.
• Coordinate with customers to resolve issues in a timely manner.
• Support training sessions for internal staff and customers.

Skills

Account management experience

Communication skills

Data analysis

Project management

Microsoft 365 tools

Education

Bachelor's degree in Accounting, Business Administration, Supply Chain Management, or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

DMSi Software, located in Omaha, NE, is seeking an Account Manager. You will be the main contact for assigned customer accounts, responsible for their satisfaction and long-term success.

Your role involves building relationships, executing tailored service plans, supporting training, and improving service delivery through proactive communication and project management.

The position requires a Bachelor’s degree and a minimum of 3 years of experience in account management.