Strategic Account Manager — Growth & Retention

Webconnex LLC; Sacramento (CA); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

401k with company match

Health insurance

HSA

Benevolence Fund

Company trips

Vacation & leave

Job summary

Webconnex LLC in Sacramento, California, is seeking an Account Manager to grow and nurture strategic customer segments, building deep knowledge of clients and our products to drive retention and revenue.

You’ll host strategy calls, expand opportunities, onboard new features, and collaborate with a dedicated team to deliver timely solutions. A strong focus on relationship management and emotional intelligence guides daily interactions.

Qualifications

• Experience in sales and providing solutions based on customer needs.
• Great presentation and communication skills with high confidence engaging with decision makers.
• Proven ability to juggle multiple projects with attention to detail.
• Strong organizational and time management skills with reliable follow-up.
• Positive, can-do attitude and willingness to overcome obstacles.

Responsibilities

• Point Person: serve as the primary and consistent point for your customer segment.
• Host strategy meetings: schedule regular calls to advance the relationship and ensure success.
• Promote & upsell: keep customers updated on new features and onboard when needed; grow revenue.
• Deliver on-time solutions: ensure necessary deadlines are met.
• Lead: collaborate with a dedicated team to coordinate strategies and provide the best support.

Skills

Sales experience

Customer communication

Relationship building

Time management

Emotional intelligence

Job description

Webconnex LLC in Sacramento, California, is seeking an Account Manager to grow and nurture strategic customer segments, building deep knowledge of clients and our products to drive retention and revenue.

You’ll host strategy calls, expand opportunities, onboard new features, and collaborate with a dedicated team to deliver timely solutions. A strong focus on relationship management and emotional intelligence guides daily interactions.