Strategic Account Manager, Growth & Retention

Ultipro; Minneapolis, Northern (MN, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

CorVel is seeking an Account Manager to serve as the strategic liaison for assigned customers, ensuring retention, growth, and service excellence. This role can be hybrid or remote and requires building executive level relationships and coordinating across internal teams to meet client needs.

You will manage renewals, discuss contract terms, and provide quarterly updates while leveraging Salesforce and other tools to identify new service opportunities.

Qualifications

• Bachelor's degree, certification or equivalent in business, sales or marketing.
• Proven experience in account management with a track record of revenue growth.
• Experience in insurance, managed care, or workers’ compensation is a plus.

Responsibilities

• Manage local or regional accounts with significant revenue.
• Drive revenue growth through expansion of services and new opportunities.
• Build and maintain executive-level client relationships.
• Oversee contract renewals and price increases with management coordination.
• Present information for contract renewals and service discussions.
• Provide monthly account updates and identify new service opportunities in Salesforce.

Skills

Account management

Sales

CRM software

Microsoft Office

Negotiation

Communication

Interpersonal skills

Time management

Analytical

Education

Bachelor's degree in business, sales or marketing

Tools

Salesforce

Job description

CorVel is seeking an Account Manager to serve as the strategic liaison for assigned customers, ensuring retention, growth, and service excellence. This role can be hybrid or remote and requires building executive level relationships and coordinating across internal teams to meet client needs.

You will manage renewals, discuss contract terms, and provide quarterly updates while leveraging Salesforce and other tools to identify new service opportunities.