Strategic Account Manager: Growth & Relationships

UFP Packaging, LLC; Chicago (IL); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical insurance

Health savings account with companycon

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Paid vacation and holidays

Stock purchase program

Educational reimbursement

Wellness programs

Job summary

UFP Industries is seeking an Account Manager in the Chicago area to foster strong client relationships and drive sales within the assigned territory. You will work with a range of customers, presenting high-quality products and maintaining focus on industry standards.

The role emphasizes proactive communication, strategic selling, and cross-functional collaboration to resolve issues, manage expectations, and grow the customer base. A technical understanding of products is beneficial.

Qualifications

• Minimum 3 years of work experience in customer service or sales.
• Experience selling products in a technical field is preferred.
• Ability to understand product specifications and convey benefits to customers.
• Proficient English with strong written and spoken communication.

Responsibilities

• Actively sell and grow the customer base within the assigned territory.
• Build and maintain relationships with existing clients and prospect new business opportunities.
• Coordinate orders, deliveries, and product-related inquiries with internal teams.
• Provide timely responses and high-quality customer service to ensure satisfaction.
• Develop programs based on customer needs and drive sales growth.
• Maintain CRM records and reports for business reviews.

Skills

Customer service

Sales experience

Communication

CRM knowledge

Education

Bachelor’s degree in business administration, marketing or related discipline

Tools

CRM software

Job description

UFP Industries is seeking an Account Manager in the Chicago area to foster strong client relationships and drive sales within the assigned territory. You will work with a range of customers, presenting high-quality products and maintaining focus on industry standards.

The role emphasizes proactive communication, strategic selling, and cross-functional collaboration to resolve issues, manage expectations, and grow the customer base. A technical understanding of products is beneficial.