Strategic Account Manager: Growth & Relationships

UFP Industries, Inc; Chicago (IL); On-site; USD 67,500 - 82,500; Full time

Benefits offered by this job

Medical insurance

HSA with company

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

Paid vacation

Stock purchase

Educational reimbursement

Wellness programs

Job summary

UFP Industries, Inc is seeking an Account Manager in Chicago to foster strong client relationships and drive sales within the assigned territory. You will work with a diverse range of customers, offering high-quality products that meet industry standards, while coordinating orders and resolving product-related issues.

The role emphasizes self-motivation, strategic sales drive, and the ability to communicate effectively in a fast-paced environment.

Qualifications

• 3+ years of work experience in customer service.
• Working experience in sales, preferably with product, industry, and market knowledge.
• Ability to understand technical specifications of products and communicate their benefits to customers.
• Bachelor's degree in business administration, marketing or related discipline or equivalent experience is preferred.
• Understanding of basic accounting and business concepts.
• Proficiency in English reading, writing and speaking.

Responsibilities

• Builds and maintains strong relationships with existing clients and prospect new business opportunities in your territory.
• Collaborates with clients to understand their needs and recommend suitable products.
• Owns the customer relationship and manages expectations through proactive communication.
• Delivers outstanding customer service with timely responses and issue resolution.
• Keeps customers informed about market trends and product offerings.
• Coordinates orders, deliveries, and product-related concerns with internal teams.
• Manages leads and accounts in the CRM management system.
• Maintains aged inventory and accounts receivable.

Skills

Account management

Customer service

Sales

Negotiation

Education

Bachelor's degree in business administration/marketing

Tools

CRM software

Job description

UFP Industries, Inc is seeking an Account Manager in Chicago to foster strong client relationships and drive sales within the assigned territory. You will work with a diverse range of customers, offering high-quality products that meet industry standards, while coordinating orders and resolving product-related issues.

The role emphasizes self-motivation, strategic sales drive, and the ability to communicate effectively in a fast-paced environment.