Strategic Account Manager – Growth & Programs

Total Retail Group LLC; Mooresville (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Total Retail Group LLC in Mooresville, NC seeks a detail-oriented Account Manager for Lowe’s programs. You will manage client accounts, coordinate communications, and drive sales and compliance across programs. Based in Mooresville, you’ll support Lowe’s client interests with field teams and internal departments.

You’ll partner with senior teams, analyze trends, and develop actionable reports. Responsibilities include data maintenance, program instructions, and training coordination to ensure

Qualifications

• Bachelor’s degree required.
• Three years of retail/merchandising and/or consumer products experience.
• Two years of project management experience.
• Retail sales savviness with proven track record.

Responsibilities

• Serve as the primary day-to-day contact for clients, coordinating program needs, communications, and issue resolution.
• Partner with senior management, field operations, customer service, and sales teams to meet objectives and identify growth opportunities.
• Analyze sales trends, program performance, and competitive data to deliver reports and recommendations.
• Manage item setup and data maintenance for assigned client programs.
• Develop program instructions, reporting tools, and strategies to improve execution, productivity, and compliance.
• Monitor and resolve account issues related to merchandising, sales, compliance, and training.
• Identify training needs and coordinate development and execution of training programs.
• Participate in client meetings and calls to communicate updates and address concerns.
• Conduct store visits to evaluate execution and support objectives.

Education

Bachelor’s degree

Tools

Microsoft Office

Proprietary systems

Job description

Total Retail Group LLC in Mooresville, NC seeks a detail-oriented Account Manager for Lowe’s programs. You will manage client accounts, coordinate communications, and drive sales and compliance across programs. Based in Mooresville, you’ll support Lowe’s client interests with field teams and internal departments.

You’ll partner with senior teams, analyze trends, and develop actionable reports. Responsibilities include data maintenance, program instructions, and training coordination to ensure