Strategic Account Manager — Growth & Leadership

DataLab USA; Germantown (MD); On-site; USD 105,000 - 145,000; Full time

Benefits offered by this job

Health/Dental/Vision

Employee Assistance Program

401(k) Retirement Plan

Paid Time Off

Company Holidays

Job summary

DataLab USA is seeking an Account Manager to engage top strategic accounts, drive growth, and oversee cross-functional teams to deliver measurable marketing solutions. You will partner with Strategy, Technology, Analytics, and other shared services to ensure successful execution and profitable programs.

You will lead executive conversations, conduct quarterly business reviews, and analyze performance trends to inform strategic decisions.

Qualifications

• Direct experience or strong ancillary knowledge of database marketing and direct response testing.
• 5+ years of client services/account management experience.
• 5+ years direct marketing experience.
• Analytically minded with comfort with data, metrics and trends.
• Excellent written and verbal communication skills.
• Ability to analyze problems and propose viable solutions.
• Bachelor's degree required; technology and math backgrounds a plus.
• Experience with test planning and use cases.
• Ability to lead and coordinate people across a full solution lifecycle.

Responsibilities

• Executive level engagement with key stakeholders in ongoing dialogue about marketing results.
• Lead strategic client meetings and quarterly business reviews.
• Interpret and lead client discussions on results and trends.
• Drive business by ensuring key program goals are met.
• Ensure strategy, accuracy, and timely program execution.
• Establish and maintain account profitability; manage internal financial data and forecasts.
• Identify and develop account growth opportunities.
• Lead and mentor a team for career growth.

Skills

Client management

Direct marketing

Data analysis

Communication

Leadership

Education

Bachelor's degree

Technology/Math background

Job description

DataLab USA is seeking an Account Manager to engage top strategic accounts, drive growth, and oversee cross-functional teams to deliver measurable marketing solutions. You will partner with Strategy, Technology, Analytics, and other shared services to ensure successful execution and profitable programs.

You will lead executive conversations, conduct quarterly business reviews, and analyze performance trends to inform strategic decisions.