Strategic Account Manager: Growth & Cross-Functional Leader

Cooper Standard Automotive; Northville (MI); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Cooper Standard Automotive is seeking a results-oriented Commercial Manager in Michigan to drive profitable growth and manage day-to-day customer relationships. You will lead cross-functional teams, develop new business opportunities, and align pricing strategies across programs.

The role requires a bachelor’s degree in business administration or engineering, 5+ years with industrial customers, strong negotiation and communication skills, and willingness to travel as needed.

Qualifications

• Bachelor’s Degree in business administration or engineering required.
• Five years or more of experience working with a wide range of Industrial customers and demonstrated ability to be autonomous in new business pursuit and customer management.
• Understanding of OEM manufacturing and assembly environments.
• Technical knowledge to discuss product capabilities.
• Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams.
• Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability.
• Strong verbal and written communication skills with exceptional negotiating abilities.
• Project management skills are desired with excellent ability to prioritize, multitask and organize.
• Ability to articulate complex business case proposals to internal and external management.
• Strong, polished presentation and negotiation skills.
• Proficient in Microsoft Office.
• Willingness and ability to travel, as necessary

Responsibilities

• Execute strategic plan for the customer and/or product to achieve profitable growth.
• Prepare and lead the new business strategy and lead the cross functional teams to achieve customer business awards.
• Build and maintain a network of customer contacts to uncover potential new programs and product opportunities.
• Monitor competitor activity and relevant market trends to help identify potential areas for growth.
• Conduct outreach to prospective customer contacts and follow up on potential leads.
• Partner with internal teams to evaluate the feasibility and profitability of potential new business.
• Contribute to management of customer business plan or productivity programs internally and externally
• Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product
• Maintains part pricing matrix, closure of all open financial/economic issues and coordinating part transfers
• Track and monitor progression on raw material pricing and other economic agreements (ie. amortizations)
• Lead and develop cross-functional customer relationships with all disciplines
• Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)
• Develop and lead price negotiations with the customer ensuring consistency at the customer level
• Support and mentor Sales Analysts
• Understands and properly utilizes internal systems and procedures such as Windchill, enterProj, Ebiz, SAP, , TeamCenter and SharePoint
• May, on occasion, be required to perform duties other than those specified in this description

Skills

Strategic planning

Customer management

Negotiation

Presentation

Cross-functional collaboration

Communication

Project management

Microsoft Office

Education

Bachelor’s Degree in business administration or engineering

Tools

Windchill

enterProj

Ebiz

SAP

TeamCenter

SharePoint

Job description

Cooper Standard Automotive is seeking a results-oriented Commercial Manager in Michigan to drive profitable growth and manage day-to-day customer relationships. You will lead cross-functional teams, develop new business opportunities, and align pricing strategies across programs.

The role requires a bachelor’s degree in business administration or engineering, 5+ years with industrial customers, strong negotiation and communication skills, and willingness to travel as needed.