Strategic Account Manager - Growth & Cross-Functional Impact

Buyers Edge Platform; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Flexible PTO

Job summary

Fresh Alliance, a Buyers Edge Platform brand, seeks an Account Manager to oversee day-to-day operation of client accounts and coordinate with AEs, ensuring accurate pricing, order guides, distributor coordination, invoicing accuracy, and food-safety compliance. Role emphasizes cross-functional collaboration and proactive communication to maintain top-tier client service.

The AM will be the central contact for client inquiries, manage renewal tasks, and drive account growth through strategic

Qualifications

• Excellent verbal and written communication skills.
• Strong organization skills including the ability to manage multiple priorities.
• Availability to handle client needs on an as needed basis outside normal business hours.
• Proficient with Salesforce, Tableau, Microsoft Office Tools (Outlook, Excel, Word, Teams).
• Bachelor’s degree in Supply Chain, Business or Logistics is preferred.

Responsibilities

• Independently manage a portfolio of Custom Distribution clients across the QSR, Airlines, and Fast Casual segments.
• Serve as the central point of contact for all corporate client inquiries at the end-user level.
• Act as the primary day-to-day owner of assigned accounts.
• Develop and execute strategic account plans to meet sales targets, support growth, and drive operational efficiency.
• Deliver insights and communication that align supply chain execution with client objectives.
• Provide strategic feedback to category leads and the supply chain team based on ongoing account interaction and market observations.

Skills

Communication

Organization

Client relations

Time management

Cross-functional collaboration

Education

Bachelor’s degree in Supply Chain, Business or Logistics

Tools

Salesforce

Tableau

Microsoft Office

Job description

Fresh Alliance, a Buyers Edge Platform brand, seeks an Account Manager to oversee day-to-day operation of client accounts and coordinate with AEs, ensuring accurate pricing, order guides, distributor coordination, invoicing accuracy, and food-safety compliance. Role emphasizes cross-functional collaboration and proactive communication to maintain top-tier client service.

The AM will be the central contact for client inquiries, manage renewal tasks, and drive account growth through strategic