Strategic Account Manager - Growth & Client Success

taylor; Duluth (GA); Vor Ort; USD 52.000 - 70.000; Vollzeit

Benefits dieser Stelle

Health plans

Dental & vision

Wellness programs

Life and disability coverage

Zusammenfassung

Taylor Corporation in Duluth, GA is seeking an Account Manager to coordinate the development, growth and retention of key accounts. The role focuses on building strong relationships with senior decision makers and serving as the primary contact for customers, while collaborating with cross-functional teams to ensure timely delivery.

Qualified candidates will have 2+ years of customer service or account management experience, strong communication skills, and proficiency in MS Office.

Qualifikationen

• 2+ years of professional experience in Customer Service or Account Management with related printing or manufacturing exposure.
• Excellent listening and issue-recognition skills with ability to translate client needs into service solutions.
• Strong judgment and industry understanding to plan and achieve goals and to position products/services.

Aufgaben

• Lead point of contact for the customer and coordinate internal teams and vendors.
• Maintain strong relationships with senior decision makers and ensure timely delivery of products and services.
• Prepare and present customer performance reviews and act on development opportunities.

Kenntnisse

Account management

Customer service

Communication

MS Office

PowerPoint & Excel

Ausbildung

Bachelor's degree

Tools

QBR Development

Root Cause Analysis tools

ERP systems

Jobbeschreibung

Taylor Corporation in Duluth, GA is seeking an Account Manager to coordinate the development, growth and retention of key accounts. The role focuses on building strong relationships with senior decision makers and serving as the primary contact for customers, while collaborating with cross-functional teams to ensure timely delivery.

Qualified candidates will have 2+ years of customer service or account management experience, strong communication skills, and proficiency in MS Office.