Strategic Account Manager, Government SaaS (Remote)

Polimorphic; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Polimorphic is seeking an Account Manager to lead renewals, drive account growth, and build long-term relationships with government customers nationwide from a remote U.S. role.

You’ll own renewal timelines, forecast renewals, and collaborate across Product, Sales, and TPMs. Focus areas include strategic account planning, adoption and value realization, and translating usage data into compelling renewal narratives for executives.

Qualifications

• 2-4 years of experience in SaaS Account Management.
• Experience owning renewals and expansion for multi-stakeholder customers.
• Strong communicator capable of executive relationships.
• Comfortable leading strategic conversations and aligning stakeholders.
• Volunteer or professional local government experience is a plus.
• Demonstrated passion for emerging technologies and their real-world applications.

Responsibilities

• Own renewal and expansion strategy, driving renewal and net revenue retention.
• Identify and pursue upsell opportunities with TPMs and Sales for expansions.
• Maintain accurate forecasts for renewals and expansions in Salesforce.
• Build and maintain structured account plans with stakeholders.
• Lead strategic customer conversations, including QBRs, to drive long-term growth.
• Coordinate training and rollout with TPMs to accelerate time-to-value.
• Feed adoption trends back to Product to inform roadmap and messaging.
• Manage contract renewals and expansions with Legal, Sales, and Finance.

Skills

SaaS account management

Renewals ownership

Executive communication

Strategic stakeholder alignment

Local government exposure

Emerging technologies interest

Job description

Polimorphic is seeking an Account Manager to lead renewals, drive account growth, and build long-term relationships with government customers nationwide from a remote U.S. role.

You’ll own renewal timelines, forecast renewals, and collaborate across Product, Sales, and TPMs. Focus areas include strategic account planning, adoption and value realization, and translating usage data into compelling renewal narratives for executives.