Strategic Account Manager - Global Payroll & PEO (NYC)

Niural AI; New York (NY); On-site; USD 125,000 - 200,000; Full time

Benefits offered by this job

Equity

Health benefits

401(k)

Job summary

Niural AI is seeking an Account Manager to own and grow a portfolio of client accounts in the US, deepening relationships across payroll, benefits, PEO, and Global EOR products, and becoming a trusted advisor to key stakeholders.

Based in New York City, you will conduct regular business reviews, identify upsell opportunities, collaborate with Sales, Customer Success, and Product teams, and help clients maximize value from the Niural platform.

Qualifications

• 2–4 years of account management or related client-facing experience.
• Familiarity with HR/payroll/PEO or benefits products.
• Strong relationship-building skills with expansion focus.
• Excellent written and verbal communication for senior stakeholders.
• Highly organized with a large book of business.
• Experience in a fast-paced startup environment.
• Based in or willing to work from New York City.

Responsibilities

• Own a portfolio of client accounts, serving as their primary contact at Niural.
• Identify and execute upsell and cross-sell opportunities across HR, payroll, PEO, and EOR.
• Build deep relationships with CFOs, COOs, HR leaders, and payroll admins.
• Conduct regular business reviews to assess client health and surface needs.
• Partner with Sales, Customer Success, and Product to advocate for client needs.
• Maintain accurate CRM records including activity, revenue forecasts, and pipeline.
• Meet or exceed monthly, quarterly, and annual revenue expansion targets.

Skills

Account management

Relationship building

Communication

Startup experience

New York City-based

Job description

Niural AI is seeking an Account Manager to own and grow a portfolio of client accounts in the US, deepening relationships across payroll, benefits, PEO, and Global EOR products, and becoming a trusted advisor to key stakeholders.

Based in New York City, you will conduct regular business reviews, identify upsell opportunities, collaborate with Sales, Customer Success, and Product teams, and help clients maximize value from the Niural platform.