Account Manager

Niural AI; New York (NY); On-site; USD 125,000 - 200,000; Full time

Benefits offered by this job

Equity

Health benefits

401(k)

Job summary

Niural AI is seeking an Account Manager to own and grow a portfolio of client accounts in the US, deepening relationships across payroll, benefits, PEO, and Global EOR products, and becoming a trusted advisor to key stakeholders.

Based in New York City, you will conduct regular business reviews, identify upsell opportunities, collaborate with Sales, Customer Success, and Product teams, and help clients maximize value from the Niural platform.

Qualifications

• 2–4 years of account management or related client-facing experience.
• Familiarity with HR/payroll/PEO or benefits products.
• Strong relationship-building skills with expansion focus.
• Excellent written and verbal communication for senior stakeholders.
• Highly organized with a large book of business.
• Experience in a fast-paced startup environment.
• Based in or willing to work from New York City.

Responsibilities

• Own a portfolio of client accounts, serving as their primary contact at Niural.
• Identify and execute upsell and cross-sell opportunities across HR, payroll, PEO, and EOR.
• Build deep relationships with CFOs, COOs, HR leaders, and payroll admins.
• Conduct regular business reviews to assess client health and surface needs.
• Partner with Sales, Customer Success, and Product to advocate for client needs.
• Maintain accurate CRM records including activity, revenue forecasts, and pipeline.
• Meet or exceed monthly, quarterly, and annual revenue expansion targets.

Skills

Account management

Relationship building

Communication

Startup experience

New York City-based

Job description

About Niural

Niural is the AI-native global PEO for the modern workforce. Our mission is to give every growing company enterprise-grade payroll, benefits, and compliance without the enterprise overhead. Built from scratch rather than retrofitted onto legacy systems, Niural combines payroll, PEO/ASO, global EOR, benefits, and vendor payments into one intelligent platform. Powered by EMMA, our AI coworker that executes end to end operations. Niural runs payroll and compliance across 150+ countries. Backed by a $52M Series A and $200M+ in annualized gross revenue on our PEO product alone, we're building the financial infrastructure that companies run their businesses on.

About Niural

Niural is the AI-native global PEO for the modern workforce. Our mission is to give every growing company enterprise-grade payroll, benefits, and compliance without the enterprise overhead. Built from scratch rather than retrofitted onto legacy systems, Niural combines payroll, PEO/ASO, global EOR, benefits, and vendor payments into one intelligent platform. Powered by EMMA, our AI coworker that executes end to end operations. Niural runs payroll and compliance across 150+ countries. Backed by a $52M Series A and $200M+ in annualized gross revenue on our PEO product alone, we're building the financial infrastructure that companies run their businesses on.

About The Job

As an Account Manager on our GTM team, you will own and grow a portfolio of client accounts. Your focus will be on deepening relationships, identifying upsell and cross-sell opportunities across our US payroll, employee benefits, PEO, and Global EOR products, and ensuring your clients get maximum value from the Niural platform. This is a strategic, relationship-first position for someone who thrives on becoming a trusted advisor to their book of business.

What You Will Do

• Own a portfolio of client accounts, serving as their primary point of contact at Niural
• Identify and execute upsell and cross-sell opportunities across Niural's suite of HR, payroll, PEO, and EOR products
• Build deep relationships with key stakeholders including CFOs, COOs, HR leaders, and payroll administrators
• Conduct regular business reviews to assess client health, surface new needs, and present relevant solutions
• Partner closely with Sales, Customer Success, and Product teams to advocate for client needs
• Maintain accurate CRM records including account activity, revenue forecasts, and pipeline data
• Meet or exceed monthly, quarterly, and annual revenue expansion targets

About You

• 2–4 years of experience in account management, customer success, or a related client-facing role
• Familiarity with HR, payroll, PEO, or benefits products — you can speak the language of your clients
• Strong relationship-building skills with a natural ability to identify and act on expansion opportunities
• Excellent communicator, both written and verbal, with experience presenting to senior decision-makers
• Highly organized with the ability to manage a large book of business without dropping the ball
• Comfortable working in a fast-paced startup environment with evolving priorities
• Based in or willing to work from New York City

Why Niural

At Niural, we're building the future of global workforce management with a relentless focus on innovation and impact. Join a collaborative, mission-driven team in the heart of NYC, where you'll work alongside visionary leaders and top talent shaping how AI transforms benefits and underwriting. We offer competitive salary, attractive equity, comprehensive health, dental, and vision benefits, 401(k), and access to an unparalleled network of founders, investors, and industry events in NYC.

Compensation

$125K -$200K OTE

Niural AI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation Range: $125K - $200K