Strategic Account Manager for Growth & Partnerships

Compass Group USA; Charlotte (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Foodbuy, a leader in procurement and supply chain solutions and part of Compass Group USA, seeks an Account Management Manager in Charlotte, NC. You will manage day-to-day customer communications, drive program penetration, satisfaction, and revenue growth within assigned accounts, primarily small to mid-size clients.

You will build trusted advisor relationships, develop program expertise, and collaborate across teams to meet business objectives.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 4+ years’ experience in account management or customer success.
• Proficiency with MS Excel, PowerPivot, Word & PowerPoint.
• Up to 30% travel annually.

Responsibilities

• Find and implement customer opportunities for supply cost reduction, rebate growth, quality, and safety improvements.
• Become a trusted advisor for customers by developing expertise in programs and needs of assigned customers.
• Create, develop, and maintain strong relationships to grow business volumes.
• Manage all aspects of customer contract requirements using project management tools.
• Facilitate cross-functional activities to ensure customer satisfaction and program growth.
• Create clear written materials and presentations (e.g., strategic account plans, executive reviews).
• Facilitate customer meetings in a timely and actionable manner.
• Visit clients to review product adoption and align on mutual goals.

Skills

Account management

Customer success

Relationship building

Cross-functional collaboration

Communication

Problem solving

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Excel

PowerPivot

Word

PowerPoint

Job description

Foodbuy, a leader in procurement and supply chain solutions and part of Compass Group USA, seeks an Account Management Manager in Charlotte, NC. You will manage day-to-day customer communications, drive program penetration, satisfaction, and revenue growth within assigned accounts, primarily small to mid-size clients.

You will build trusted advisor relationships, develop program expertise, and collaborate across teams to meet business objectives.