Strategic Account Manager for Client Growth

Express Employment Professionals - Cincinnati East; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Express Employment Professionals – Brooklyn, NY is seeking a motivated Account Manager to join a growing organization. The role focuses on building long-term client relationships, understanding needs, and delivering tailored solutions across internal teams.

Responsibilities include managing renewals, proposals, and contracts, tracking key metrics, and identifying growth opportunities within existing accounts. A strong emphasis is placed on communication, organization, and customer satisfaction.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• 2+ years of experience in account management, sales, or customer relations.
• Proficiency in CRM systems and Microsoft Office Suite.
• Excellent communication and organizational skills.

Responsibilities

• Serve as the main point of contact for assigned client accounts.
• Build strong relationships with clients to understand business goals and challenges.
• Coordinate with internal departments to ensure timely and accurate service delivery.
• Manage account renewals, proposals, and contract updates.
• Track and report on key account metrics and client feedback.
• Identify opportunities for growth within existing client relationships.
• Resolve client issues promptly and effectively.

Skills

Strong communication

Negotiation

Presentation skills

Time management

Multitasking

CRM proficiency

MS Office

Education

Bachelor's degree in Business/Marketing

Tools

CRM software (Salesforce)

Microsoft Office Suite

Job description

Express Employment Professionals – Brooklyn, NY is seeking a motivated Account Manager to join a growing organization. The role focuses on building long-term client relationships, understanding needs, and delivering tailored solutions across internal teams.

Responsibilities include managing renewals, proposals, and contracts, tracking key metrics, and identifying growth opportunities within existing accounts. A strong emphasis is placed on communication, organization, and customer satisfaction.