Strategic Account Manager - eCommerce

Lkq-Corporation; Exeter Township (Berks County); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) with company match

Life insurance

Short-term disability

Long-term disability

Tuition assistance

Job summary

Keystone Automotive Operations, Inc. is seeking a Strategic Account Manager for eCommerce to manage and grow relationships with wholesale eCommerce businesses and marketplace sellers across the automotive, RV, trailer, and marine aftermarket sectors.

You will own customer relationships, understand their sales models, and drive growth through consultative selling. The role requires experience in sales or account management, a proactive, relationship-driven approach, and willingness to travel

Qualifications

• Experience in sales, account management, customer development, eCommerce, or the automotive aftermarket.
• Strong relationship-building and communication with customers and internal partners.
• Willing to travel occasionally for customer visits, trade shows, and industry events.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Own customer relationships and work with eCommerce businesses to grow Keystone's sales objectives.
• Manage and grow a portfolio of eCommerce and marketplace customers, building long-term relationships.
• Develop deep understanding of each customer's business and identify opportunities for expansion.
• Drive sales growth through consultative selling and introducing new products and solutions.
• Develop new wholesale business by following up on qualified leads and converting opportunities into active accounts.
• Monitor account performance, provide forecasts and updates for planning and decision-making.
• Stay informed on the automotive, RV, and marine aftermarket and share market intelligence with teams.
• Collaborate across the organization to support the customer experience and resolve issues.

Skills

Sales experience

Account management

Ecommerce

Automotive aftermarket

CRM software

MS Office

Education

High school diploma or GED

Tools

CRM software

MS Office

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!Strategic Account Manager – eCommerceLocation: Exeter, PARole SummaryAre you a relationship-driven sales professional who understands the fast-paced world of eCommerce and the automotive aftermarket? Keystone Automotive Operations, Inc. is seeking a Strategic Account Manager to manage and grow relationships with established wholesale eCommerce businesses and marketplace sellers across the automotive, RV, trailer, and marine aftermarket industries.This is an opportunity for a motivated sales professional to play an important role in expanding Keystone's presence in the growing eCommerce marketplace.Why Join Keystone Automotive Operations, Inc.?At Keystone, we're not just distributing parts and accessories, we're helping shape the future of the automotive aftermarket, RV, trailer, and marine industries. You'll join a team that values relationships, accountability, collaboration, and continuous improvement. We provide the tools, training, resources, and opportunities you need to build your expertise and grow your career.What We OfferCompetitive Compensation: Competitive salary with bonus opportunitiesFinancial Security: 401(k) with company match, company-paid life insurance, short-term disability, and long-term disability.Career Development: Ongoing training, professional development, internal career opportunities, and leadership development programs.Education Support: Tuition assistance and scholarship opportunities for dependents.Work-Life Balance: Paid time off and company holidays.Employee Benefits: Employee referral bonus program and employee purchase discounts.Inclusive Culture: A collaborative, team-oriented environment built around inclusion, innovation, integrity, and respect.What You Wil Do…As a Strategic Account Manager, you'll take ownership of customer relationships and work closely with eCommerce businesses to identify opportunities that support their growth and Keystone's sales objectives.Manage and grow an established portfolio of eCommerce and marketplace customers, serving as a trusted partner and primary point of contact while building long-term, mutually beneficial relationships.Develop a deep understanding of each customer’s business, including their sales model, product needs, customer base, and growth objectives, and use that knowledge to identify opportunities for expansion.Drive sales growth through consultative selling, introducing customers to new products, categories, programs, services, and solutions that align with their business needs.Develop new wholesale business by following up on qualified leads, engaging prospective customers, and converting opportunities into active accounts.Monitor account performance and sales activity, using metrics and customer insights to identify trends, opportunities, and areas for improvement while working toward established sales, revenue, profitability, and activity goals.Maintain accurate account and opportunity information and provide sales forecasts, reports, and account updates to support effective planning and decision-making.Stay informed on the automotive, RV, and marine aftermarket and eCommerce landscape, including products, competitors, marketplace trends, and emerging opportunities, and share relevant market intelligence with internal teams.Partner across the organization to support the customer experience, helping resolve issues, coordinate solutions, and ensure customers receive responsive and effective support.Represent Keystone with customers and industry partners through customer visits, trade shows, and other industry events as needed.Who We Are Looking For? Someone who…Has experience in sales, account management, customer development, eCommerce, or the automotive aftermarket. Industry experience is preferred, but we are willing to train the right candidate.Builds strong relationships and communicates effectively with customers and internal partners.Is comfortable making outbound calls, developing opportunities, and asking for the sale.Has a consultative approach and the ability to understand a customer's business and recommend solutions that meet their needs.Is motivated by measurable goals and enjoys working in a performance-driven environment.Can manage multiple customer relationships while staying organized and responsive.Demonstrates strong problem-solving and follow-through skills.Is comfortable using computers, CRM or sales systems, and Microsoft Office applications.Has a high school diploma or GED.Has a genuine interest in automotive products and the aftermarket industry.Is bilingual in English and Spanish, a plus.Is willing to travel occasionally for customer visits, trade shows, and industry events.Who is Keystone Automotive Operations, Inc.?We are North America's leading distributor of specialty automotive aftermarket, RV, and marine parts and accessories. Our success is driven by a people-focused culture rooted in our core values:Commitment | Customer Service | Execution | Integrity | Leadership | Teamwork | FunWith over 1,900 dedicated team members worldwide, we believe that our employees are the heart of our success. When you grow, we all grow — and we’re committed to supporting your journey.Ready to Apply?If you're a motivated sales professional who enjoys building relationships, developing business, and talking about automotive products, we'd like to hear from you.Join Keystone Automotive Operations as a Strategic Account Manager – eCommerce and help our customers and our business grow.Learn more about career opportunities at Keystone Automotive Operations at www.keystoneautomotive.com/Careers.Join us for an exciting career journey with positive, driven individuals.