Strategic Account Manager, Custom Engineered Solutions

Senior plc; Sharon (MA); On-site; USD 85,000 - 100,000; Full time

Job summary

Senior Metal Bellows is seeking an Account Manager to own key customer relationships and drive revenue within a technical manufacturing environment. You will work with Engineering, Operations, Quality, and Leadership to deliver custom-engineered solutions from inquiry through final delivery and identify opportunities with existing and new customers.

This role requires strong communication skills and the ability to collaborate across functions.

Qualifications

• Bachelor’s degree in Engineering, Marketing, Business, or related field.
• At least 3 years of hands-on experience in a similar role.
• Solid computer skills with Microsoft Office Suite.
• Sharp analytical and organizational abilities.
• Top-notch verbal and written communication skills.
• Experience collaborating with executives and external partners.
• Hiring Range: $ 85,000 to $100,000 annually + discretionary bonus.
• Final rate will be determined by relevant experience, skills, and qualifications.

Responsibilities

• Serve as primary contact for assigned accounts, meeting forecasts and maintaining accurate business forecasts.
• Monitor industry trends and competitor activity to identify opportunities.
• Partner with Business Development to capture new opportunities across markets and applications.
• Collaborate cross-functionally to generate timely quotations and proposals.
• Develop pricing proposals with Engineering, BD, and Sales Leadership to finalize terms.
• Coordinate with Engineering to shepherd new product opportunities from inquiry to delivery.
• Manage quote and order activities and negotiate pricing as needed.
• Support contract negotiations, escalations, and multi-year agreements.
• Coordinate with Customer Service to manage information flow and document customer requirements.
• Oversee Contract Review and Documentation Revision Review processes.
• Ensure compliance with export licensing and EAR/ITAR regulations.
• Travel to customer facilities as needed to strengthen relationships and explore opportunities.

Skills

Analytical thinking

Communication skills

Verbal communication

Written communication

Education

Bachelor's degree in Engineering, Marketing, Business, or related field

Tools

Microsoft Office Suite

Job description

Senior Metal Bellows is seeking an Account Manager to own key customer relationships and drive revenue within a technical manufacturing environment. You will work with Engineering, Operations, Quality, and Leadership to deliver custom-engineered solutions from inquiry through final delivery and identify opportunities with existing and new customers.

This role requires strong communication skills and the ability to collaborate across functions.