Account Manager

Senior Metal Bellows; South Walpole (MA); On-site; USD 70,000 - 110,000; Full time

Job summary

Senior Metal Bellows is seeking an Account Manager to own key customer relationships and drive revenue in a technical manufacturing environment. You will work with Engineering, Operations, Quality, and Leadership to deliver custom-engineered solutions from inquiry to delivery.

This role requires strong relationship-building, forecast accuracy, and collaboration with Business Development to capture opportunities across existing and new markets.

Responsibilities

• Serve as primary contact for assigned accounts, managing activities to meet forecasts and maintain accurate forecasts for repeat and new programs.
• Monitor trends, market developments, customer needs, and competitors to identify opportunities.
• Partner with Business Development to identify and capture new opportunities with existing and new customers across markets.
• Collaborate cross-functionally to generate timely, accurate quotations and proposals.
• Develop pricing proposals and work with Engineering, Business Development, and Sales Leadership to finalize pricing and terms.

Job description

Company Description

For more than 70 years, Senior Metal Bellows has been pushing the limits of innovation-designing and building custom-engineered metal bellows for industries that demand the best: aerospace, defense, energy, and beyond.

We don't just sell - we solve. Join a team that's redefining what's possible through innovation, strategy, and relationships that move industries forward.

Job Description

Join Our Team at Senior Metal Bellows!

Are you a relationship-driven professional who loves delivering results for customers? Senior Metal Bellows is looking for an Account Manager to own key customer relationships and drive revenue growth in our dynamic technical manufacturing environment.

What You'll Do

In this role, you'll be the go-to person for our core customers, ensuring their technical and commercial needs are met while uncovering new opportunities to add value. You'll work hand-in-hand with Engineering, Operations, Quality, and Leadership to deliver custom-engineered solutions and guide accounts through every stage-from initial inquiry to final delivery.

What You'll Do

• Serve as the primary point of contact for assigned accounts, managing all customer-related activities to meet monthly, quarterly, and yearly forecasts while maintaining accurate business forecasts for both repeat and new development programs.
• Monitor industry trends, market developments, customer needs, and competitor activity to identify opportunities and stay ahead of the curve.
• Partner with the Business Development Team to identify and capture new business opportunities with existing and new customers across new and existing markets and applications.
• Collaborate cross-functionally to generate timely, accurate quotations and proposals that reflect customer requirements and our capabilities.
• Develop detailed pricing proposals and work with Engineering, Business Development, and Sales Leadership to finalize pricing and