Strategic Account Manager - Client Success & Growth

Towne Park LLC; Indianapolis (IN); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life and AD&D insurance

401k retirement savings plan

Paid time off and holidays

Job summary

Towne Park LLC is seeking an Account Manager to oversee a Tier 1 or 2 Towne Park account, driving financial performance and guest/patient satisfaction. You will manage scheduling, overtime, timekeeping, and reporting to ensure accuracy and profitability.

Responsibilities include recruiting and coaching staff, maintaining client relationships, and coordinating with HR and operations to meet service standards and improve outcomes for the account.

Qualifications

• Associate’s degree preferred and at least two years of related experience.
• Knowledge of general business practices including accounting, HR and customer service.
• Must have a valid driver’s license and a clean driving record.
• Must be 18+ and able to pass criminal background, MVR and drug screen.

Responsibilities

• Oversee one Towne Park account (Tier 1 or 2) and drive account performance for financial and client satisfaction.
• Manage scheduling, overtime, timekeeping and payroll reporting for the account.
• Forecasting, reporting and adherence to Towne Park systems and policies.
• Develop strong client relationships and ensure service standards are met across shifts.

Skills

General business practices

Driving manual transmission

Clean driving record

Education

Associate’s degree preferred

Job description

Towne Park LLC is seeking an Account Manager to oversee a Tier 1 or 2 Towne Park account, driving financial performance and guest/patient satisfaction. You will manage scheduling, overtime, timekeeping, and reporting to ensure accuracy and profitability.

Responsibilities include recruiting and coaching staff, maintaining client relationships, and coordinating with HR and operations to meet service standards and improve outcomes for the account.