Strategic Account Manager, Airline Uniforms

Catalyst Brands; New York (NY); In loco; USD 107.000 - 149.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical

Dental

Vision

Term life insurance

Paid vacation and holidays

401(k) with company match

Associate discount

Descrizione del lavoro

Catalyst Brands in New York City seeks Senior Account Manager, Business Uniforms to manage a large airline uniform program, serving as a key liaison among the client, cross-functional teams, suppliers, and distribution partners to ensure timely delivery of products and services.

The ideal candidate is highly organized with strong program management, operational, and analytical skills to balance day-to-day execution with long-term strategic planning.

Competenze

• Proven experience in Program Management, Account Management, Operations Management, Supply Chain, or related field.
• Bachelor's degree or equivalent professional experience.
• Strong understanding of garment production lifecycle from design to distribution.
• Experience managing large-scale uniform or related programs.
• Exceptional project management with multiple priorities and deadlines.
• Strong financial acumen with budgets, forecasts, and profitability.
• Experience managing third-party vendors, manufacturers, and logistics partners.
• Analytical and problem-solving skills with data-driven recommendations.
• Ability to drive process improvements and scalable solutions.
• Excellent communication and presentation skills with stakeholders at all levels.
• Thrives in fast-paced environments with changing priorities.
• Highly organized, detail-oriented, and results-driven.
• Customer-focused mindset with commitment to service and program execution.
• Proficiency in Microsoft Excel, Power BI, ERP systems, and inventory management platforms.
• Balance strategic thinking with hands-on execution and day-to-day management.
• Self-motivated, proactive, and capable of independent work while collaborating with teams.

Mansioni

• Help manage day-to-day operations of the uniform program for a major airline.
• Strategic planning and execution of program deliverables, system initiatives, inventory management, product launches, and improvements.
• Manage replenishment and distribution to meet orders, stock availability, and service levels.
• Establish governance structures with clear roles, escalation paths, and metrics.
• Lead cross-functional teams to deliver product changes and process improvements.
• Collaborate on new product development with internal and external partners.
• Build relationships across business areas and implement feedback mechanisms.
• Oversee weekly financial reporting and sales performance to hit targets and budgets.
• Coordinate demand forecasting, inventory planning, replenishment, and risk management with planning and sourcing teams.
• Support Customer Service with escalations and program updates.
• Serve as point of contact for airline stakeholders to ensure satisfaction and success.
• Develop executive reports, dashboards, and business reviews on performance, risks, and opportunities.
• Monitor KPIs: inventory turns, service levels, fulfillment rates, order accuracy, customer satisfaction, financials.
• Identify efficiencies and implement scalable process improvements.
• Manage vendor relationships and hold partners accountable for service, quality, delivery, and cost.
• Lead risk mitigation and continuity efforts for program outcomes.
• Support contract compliance, pricing management, and ongoing commercial discussions.

Conoscenze

Relationship management

Cross-functional collaboration

Program management

Operations management

Data analysis

Financial acumen

Excel

Power BI

ERP systems

Inventory management

Formazione

Bachelor's degree or equivalent

Strumenti

Excel

Power BI

ERP systems

Inventory management platforms

Descrizione del lavoro

Catalyst Brands in New York City seeks Senior Account Manager, Business Uniforms to manage a large airline uniform program, serving as a key liaison among the client, cross-functional teams, suppliers, and distribution partners to ensure timely delivery of products and services.

The ideal candidate is highly organized with strong program management, operational, and analytical skills to balance day-to-day execution with long-term strategic planning.