Account Manager — Client Success & Order Lifecycle

Alligator; Epping (NH); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Alligator is seeking a highly organised, customer-focused Account Manager to support and manage key uniform programme accounts. You will ensure seamless processing of orders, stock management, programme administration, and proactive customer communication from concept through to delivery.

The role involves supporting major uniform contracts, maintaining customer satisfaction, coordinating branding/design requirements, and keeping customers informed at every stage of the order lifecycle.

Competenze

• Must be highly organised with a customer-focused mindset.
• Experience managing uniform programme accounts.
• Strong communication and coordination skills.

Mansioni

• Process customer orders accurately and manage stock levels.
• Coordinate programme administration and branding requirements.
• Maintain proactive communication with customers throughout the order lifecycle.
• Support major uniform contracts and ensure customer satisfaction.

Conoscenze

Customer service

Account management

Project coordination

Communication

Strumenti

CRM software

Descrizione del lavoro

Alligator is seeking a highly organised, customer-focused Account Manager to support and manage key uniform programme accounts. You will ensure seamless processing of orders, stock management, programme administration, and proactive customer communication from concept through to delivery.

The role involves supporting major uniform contracts, maintaining customer satisfaction, coordinating branding/design requirements, and keeping customers informed at every stage of the order lifecycle.