Account Manager - Uniform Programmes

Alligator Manufacturing; Epping (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

Alligator is seeking a highly organised, customer-focused Account Manager to support and manage key uniform programme accounts. You will ensure seamless processing of orders, stock management, programme administration, and proactive customer communication from concept through to delivery.

The role involves supporting major uniform contracts, maintaining customer satisfaction, coordinating branding/design requirements, and keeping customers informed at every stage of the order lifecycle.

Qualifications

• Must be highly organised with a customer-focused mindset.
• Experience managing uniform programme accounts.
• Strong communication and coordination skills.

Responsibilities

• Process customer orders accurately and manage stock levels.
• Coordinate programme administration and branding requirements.
• Maintain proactive communication with customers throughout the order lifecycle.
• Support major uniform contracts and ensure customer satisfaction.

Skills

Customer service

Account management

Project coordination

Communication

Tools

CRM software

Job description

We are seeking a highly organised, customer-focused Account Manager to support and manage key uniform programme accounts for nationally recognised brands. This role is responsible for ensuring the seamless processing of customer orders, stock management, programme administration, customer communication, and project coordination from concept through to delivery.

The successful candidate will play a key role in supporting major uniform contracts, maintaining customer satisfaction, coordinating branding and design requirements, and ensuring customers remain informed throughout the order lifecycle.

The key to sucess in the role is being a problem-solving go-getter! Active not passive!