Strategic Account Manager

ColonialWebb Contractors Company; Richmond (VA); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Commission opportunities

401(k) plan with company match

PTO and paid holidays

Medical benefits

Employee Assistance Program

Vehicle allowance

Job summary

ColonialWebb Contractors Company is seeking an Account Manager with a mechanical engineering or trades background. The role involves supporting service projects and agreements, estimating mechanical service work, and developing strong customer relationships in a fast-paced environment.

Ideal candidates have HVAC/plumbing/electrical knowledge, solid MS Office/CRM skills, and a commitment to continuous learning.

Qualifications

• Mechanical Engineering degree or 2+ years mechanical experience in HVAC/plumbing/electrical
• Strong communication and customer service skills
• Proficiency with MS Office and CRM systems

Responsibilities

• Support sales and operations for Service Project and Service Agreement opportunities
• Perform estimating activities for commercial mechanical service projects (equipment replacements, retrofits, installations)
• Develop trusting relationships with customers and grow those relationships
• Identify customer objectives and how our services may fit their needs
• Analyze and make recommendations on modifying and repositioning renewal agreements

Skills

Client management

Communication

Interpersonal skills

MS Office

CRM systems

Active listening

Computer skills

Education

Mechanical Engineering degree

2+ years mechanical experience

Tools

MS Office

CRM systems

Job description

ColonialWebb is seeking an enthusiastic, Account Manager with a mechanical engineering or background with skilled trades.The ideal candidate:Understands applications of HVAC, electrical and plumbing systemsHas solid computer skills (Microsoft Office products suite)Is committed to continuous learning in a fast-paced environmentEnjoys interaction with many team members and clients.If you have knowledge of the mechanical (HVAC, plumbing and electrical) commercial service industry, or a mechanical engineering background/education and looking for a great challenge, we encourage you to apply. We provide all the tools necessary to excel in this position, but the commitment to succeed comes from you!Who we are:We are focused on our people, our culture and our business. We specialize in multiple trades and our teams do work in New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. We have been providing an array of services for our commercial customers for over 50 years.Perks of joining ColonialWebb:Competitive salary and commission opportunitiesCareer development and progression401(k) plan with company matchPTO and paid holidaysExcellent medical, dental, life, vision and disability benefitsEmployee Assistance ProgramEmployee referral incentivesPay Range : Base of $50k-$100k with commission opportunities and a vehicle allowance. OTE for your first year expected to be $150k!A day in the life:Support sales and operations for Service Project and Service Agreement opportunitiesPerform estimating activities for commercial mechanical service projects (i.e., equipment replacements, retrofits, installations)Develop trusting relationships with customers and grow those relationshipsIdentify customer objectives and how our services may fit their needsAnalyze and make recommendations on modifying and repositioning agreements on renewal processesYou should have:Mechanical Engineering degree or 2 + years mechanical experience (HVAC, plumbing, or electrical)Skillful listener, with excellent communication, interpersonal, and customer service skillsProficiency with MS Office, CRM systems, and Internet useClient management skills; able to manage customer relationships, perceptions and expectationsVeterans and those with previous military experience are encouraged to apply.EOE M/W/Disability/Vets